System/network Administrator and Coordinator

5 months ago

Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time

_**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our employees devise and develop solutions that help improve the environment and everybody’s lives.
We manage:

- Application development
- PCs, laptops, servers, VoIP telephones for Bouygues Construction’s users in all over the world
As part of Bouygues Construction, our mission is to provide the members of Bouygues Construction with IT services of high-quality fitting with their businesses and to deploy solutions to improve communication and people collaboration through worldwide network. Bouygues Construction Information Technologies has offices in France, Morocco and Vietnam.
- **Bouygues Construction IT Vietnam - BYCN IT VN**_ has office in Ho Chi Minh City since 2011. We have about 70 skillful collaborators with strong language skills in French, English and solid experiences to build and enhance Bouygues Construction eco system sustainable and better.
We specialize in:

- Software Development and Testing
- System Support
- Application and Cross Functional Project Support
We are looking forward to cooperating with talented and motivated people.
- **Systems/Network**:_
- Configure internal systems
- Diagnose and troubleshoot technical issues
- Maintain System Integrity
- Monitor system performance, IT system operations and storage utilization
- Provides support with escalated helpdesk or level 1 requests.
- Plans ahead for necessary hardware or software upgrades to support system growth
- Install servers, devices and firewalls
- Upgrade the network infrastructure
- Conduct Data backups
- Provide advices and best practices for IT security
- Write, edit and revise security procedures
- **Coordinator and support for manager of IT Systems team**:_
- Follow up the direction of manager about the company’s strategic, development, and future growth in IT System team
- Ensure all assigned IT tasks are professionally undertaken and that the IT system remains in good condition and runs perfectly
- Sensibilized for all IT technical aspects of the company
- Manage critical incidents, associated to user communication, activities and any appropriate escalations.
- Build services relationship with user center teams and understand the principles and practice of client care
- Review performance reports, service improvements, service quality and processes
- Build team capabilities to provides expert advice
- Manage and coach team members
- Ensure that team’s KPIs are monitored, actions are taken, evaluated accordingly and delegated properly

**Job Requirement**:

- **Mandatory**_:_
- **6+ years working experience** on related job
- Strong background on **System**/**Network**/**Security**:

- 3+ years working experience in Microsoft System solution
- Good knowledge or experience on system security techniques
- Experience in Cyber Security
- **Advanced** **French and fluent in English.**
- **Highly desirable**_:_
- Exchange Online
- DR, load balancing, clustering
- Hyper-V, Nutanix
- Citrix
- SCCM/SCOM
- MS SQL database server
- Backup and storage solutions

**Why BYCN IT VN?**
- **Professional, Open-minded and Creative Environment**:_
- International, friendly, proactive, supportive workplace
- Great teamwork with Agile mindset
- Fostering mutual respect and understanding
- Strong sharing culture to improve individual development
- **Individual Development**:_
- Extensive training and in-depth knowledge sharing sessions
- Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization )
- Individual empowerment
- **Special Care for Employee**:_
- Work from home 2 days/ week
- Laptop and external monitor for your work
- 100% salary on probationary period
- Up to 2-month performance bonus
- 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working)
- Annual health check-up and premium health insurance for employee
- Various attractive teambuilding activities and company trip
- Sport, personal activity sponsor

**Salary**: From 35,000,000₫ per month

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