Channel Off Take Analyst
6 months ago
**_MAIN PURPOSE OF ROLE_**
Provide timely and effective administrative support to a sales team, unit, or department.
**_ MAIN RESPONSIBILITIES_**
- Process sales and invoices so customer orders are dispatched, invoiced, and paid accurately, on time.
- Draft sales documentation, proposals, reports, and correspondence such as sales contracts and maintenance agreements.
- Make standard calculations to accurately compile and report statistics.
- Perform background research on customer accounts, prospects, competitors, and industry trends to support the sales team's activities.
- Answer internal and customer enquires on product availability, prices, delivery times, and the status of orders so that enquiries are dealt with promptly and accurately.
- Communicate with staff from other areas in the organization, such as production, warehouse, transport, or distribution, to confirm the status of orders and resolve customer complaints.
- Use databases or other computerized systems to maintain current customer records, track the status of orders and deliveries, maintain sales commission and expense records, and generate sales reports and statistics.
**_ QUALIFICATIONS_**
- Education_
College and
- Experience/Background_
Minimum 1 year
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