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[chubb Life] Director, Head of Digital Sales
5 days ago
Job Requirements
- Be responsible to establish and maintain relationships with new and existing partners through digital platforms
- Work with stakeholders to understand digital capability needs and build business case (pilot requirements and potential for minimum viable products) for external partnerships.
- Provide advice and collaborate with others to shortlist and select competent digital partners.
- Work closely with local, regional and group stakeholder to build aligned digital sales and automated marketing campaigns and programs to drive productivity
- Develop and land centrally designed, and locally digital sales strategy built on identified market opportunities, to deliver and exceed targets through digital platform for customers profitable acquisitions
- Explore automated customer retention process, including loyalty programs, cross sell, up sell in working with other relevant depts
- Manage market research on the local and international potential fintech community, market standards, regulations, competitors and suppliers of digital technologies.
- Understand business challenges and explain digital solutions that can provide value to customer journeys
- Collaborate with responsible parties to manage the contractual relationship and administer the terms of the contract.
- Liaise with cross-functional teams in the organization to support the onboarding of digital partners.
- Liaise with partners to ensure performance and delivery of services.
- Review relationships, address potential performance issues and consolidate lessons learned.
- Measure performance results and report on collaboration efficiency, investment and benefits.
- Serve as the focal point for collaborating with other functional teams in information, communication and digital technology matters.
- Lead dialogues and readiness assessments for the integration of digital technology in partnership strategies and projects/programs.
Work Experience
- Has both experience in the overall digital marketing solutions, data and the programmatic ecosystem
- Has strong understanding about digital sales and digital marketing
- Experience in Agile Development and leading or supporting the build of a digital transformation unit
- Strong knowledge and understanding of the latest digital technologies and innovation trends and players in banking / financial /insurance technology landscape
- 5-10 years of relevant experience in a leading bank, technology or financial technology organization
- Demonstrated analytic, strategic and technical experience in driving large scale digital transformation projects/programs, embedding new ways of working
- Experience in project management (Waterfall and Agile methodologies)
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