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Technical Service Manager

4 weeks ago

Hanoi, Vietnam BI AH VIETNAM LLC Full time

**The Position
**Technical Service Manager (Swine)**
- Be responsible for collecting, analyzing and providing relevant veterinary scientific information to Boehringer Ingelheim Animal Health Vietnam field force staffs, its customers and other stakeholders
- Build and maintain a broad network with Local and international KOLs
- Coordinate, execute specialized technical support services/training to Boehringer Ingelheim & distributors’ sales team, veterinarians, farmers, and key accounts Work closely with sales and marketing team in assessing product performance and customer feedbacks

**Tasks & Responsibilities**:

- **Technical Strategy**:

- Collect, analyze, provide relevant veterinary scientific information
- Plan and implement the strategically technical aspect in alignment with Boehringer Ingelheim Animal Health Vietnam strategic plan and direction
- Implement KOL relationship management according to Boehringer Ingelheim Animal Health Vietnam strategic plan Support new product launch process
- **AH Driving Business Results**:

- Provide technical trainings and consultancies regarding assigned products / diseases to colleagues and customers
- Be responsible for field trials and commercial trials
- Assist the Technical projects: Disease survey, Lab test, Swine Academy, etc.
- Build and maintain a broad network with internal/external stakeholders and KOLs
- Problem solving related to technical issues
- Co ‐ visit with territory specialists / sales reps Contribute to key account management
- **Process/Cross **‐ **Funtional Collaboration**:

- Attend internal and external meetings regarding to relevant topics
- Be responsible for exchanging technical information with Boehringer Ingelheim Animal Health Vietnam’s colleagues and its customers
- Be the first contact person regarding the assigned product and disease extent Assist product management
- **People Relationship**:

- Support sales and marketing colleagues in technical training in relation to assigned product and disease extent Ensure development of skills and abilities through ongoing feedbacks, coaching and training and development opportunities.

**Requirements**:
**Minimum Education/Degree Requirements**:Agriculture University - Vet department

**Required Capabilities (Skills, Experience, Competencies)**:

- Veterinarian knowledge and expertise in husbandry area, with excellent technical knowledge in animal health
- Customer focused
- Leadership competencies
- Performance and Return on Investment-driven personality
- Proven ability to work cross-functional Interpersonal and communication skills.

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