Carrier Manager

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Amazon CS Vietnam Company Ltd Full time
Bachelor's degree in business or project management. Master's preferred.

  • 5+ years' experience in Program/Partner management, Consulting or Business development management
  • Outstanding verbal and written communication and collaboration skills in Vietnamese and English
  • Ability to think strategically and creatively while executing methodically with high attention to details, operational excellence and ability of multitasking
  • Superior analytical skills. Demonstrated ability to acquire/interpret data and make business recommendations.
  • Demonstrated ability to work in a crossfunctional and international environment, to lead by influence and earn trust at all levels
  • History of teamwork and willingness to roll up one's sleeves to get the job done
  • Genuine and intense customer focus
Amazon Global Selling Team is seeking a talented, driven, and proven leader to support Global Selling team in Vietnam.

This person will work with the Amazon global marketplaces to identify new carrier and logistics services to address Vietnamese sellers' growth and success on Amazon global marketplaces.

This role will drive close collaboration with the Amazon global marketplaces.

This includes continuously identifying new carrier and logistics services opportunities for Vietnam sellers, providing liaison support between the carriers/ logistics service providers and the Amazon global marketplaces and supporting Amazon global marketplaces in their new initiatives design, development, onboard and post-onboard management.

Key job responsibilities

  • Contribute towards identifying business opportunities and qualified local collaborators such as carriers and logistics service providers, maintain relationships and monitor their performance.
  • Clearly define and communicate business requirements, gain support from internal and external stakeholders to drive adoptions for logistic programs
  • Establish strong relationship and trust with local and global stakeholders.
  • Drives continuous improvement initiatives with carriers and internal stakeholders to improve sellers experiences, costs of processes and programs adoption.
  • Assist to communicate with local carriers and logistics service providers about the above metrics decided by the Amazon Global marketplaces to help improve carrier performance based on these metrics.
  • Assist to monitor local carriers and logistics service providers' performance against the decided metrics and report findings to the Amazon Global marketplaces to decide on maintaining or removing carrier services.
About the team

Background on Amazon Global Selling:

The Marketplace or "Selling on Amazon" business exists in 21 countries and exceeds 55% of total Amazon unit sales and growing.

Each year, tens of thousands of businesses join the marketplace adding millions of new products. Amazon's vision is to offer the earth's largest product selection and lowest prices for our customers.

One way we deliver on this vision is by marketing to local country Sellers to persuade them to launch their products onto the platform thereby maximizing the quantity of items that they list while ensuring the highest quality of product images and information.


  • MBA or related Master's degree
  • Global ecommerce experience
  • Proven ability to influence others
  • Experience using analytical, marketing, and productivity tools including Oracle Business Intelligence, SalesForce or other CRM tools, Microsoft OneNote, and Microsoft SharePoint.
  • Knowledge on logistic industry and carriers.
  • New partnership development or business development experience a plus.

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