Customer Support Manager, Edtech

Our client is the quickest expanding Edtech start-up in Vietnam, who is looking for an enthusiastic talent to join their firm:Develop and create a curriculum for the Vietnam launch of the Chinese product Prepare a proposal for company offering, which includes refining the value proposition, developing lesson outcomes, classroom operations, and the user...

Our client is the quickest expanding Edtech start-up in Vietnam, who is looking for an enthusiastic talent to join their firm:Analyze market trends and competition to identify opportunities for growth. Stay uptodate with industry trends and developments, and incorporate this knowledge into the company's business development strategy. Support the company's go...

The Job:IT Customer support (70%) Support clients or endusers to solve problems related to company tech products (LMS, VLE) Update current issues on file Work with internal teams to figure out solutions for issues from tech products (LMS, VLE) Operate and support online classes through platforms and apps Arrange work schedules for your teammates Any adhoc...

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more This role is an onsite opportunity. _As a Customer Support you will:_Resolve technical issue/errors related to company's web services._- _Train customers to use their web account._-...

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more This role is a onsite opportunity. _As a Customer Support you will:_Resolve technical issue/errors related to company's web services._- _Train customers to use their web account._- _Work...

Mô tả công việc:(Mức lương: Thỏa thuận) Help customers to use our ticketing product in the most efficient way by providing technical support to analyze, reproduce, and identify the root cause of various software glitches across various modules. Research, diagnose, and analyze Customer issues with accurate solutions. Ensure Issue Resolution...

Customer Support(Night shift)IntroductionGlobal Liaison Co., Ltd. was founded in 2015 and has its headquarters in the United States.It specializes in offering POS systems and credit card terminals. Global Liaison Co., Ltd. is widely regarded for the quality of both the product and the service thanks to a CustomerSupport team of passionate and highly skilled...

Mô tả công việc:(Mức lương: - 8 triệu VNĐ) Customer support Manage large amounts of inbound and outbound calls in a timely manner of VIP Flexi center's students. Ensure your students are happy when they make inquiries Follow communication "scripts" when handling different topics Addressing customer grievances and concerns related to Flexi...

Customer Support (Night shift)IntroductionGlobal Liaison Co., Ltd. was founded in 2015 and has its headquarters in the United States. It specializes in offering POS systems and credit card terminals. Global Liaison Co., Ltd. is widely regarded for the quality of both the product and the service thanks to a Customer Support team of passionate and highly...

Visily is an AI-powered UI design software started from KMS Labs, the startup incubation arm of KMS Technology.Our team consists of technology entrepreneurs who have built successful product companies from scratch:- QASymphony - test management platform, merged with Tricentis, valued at $2B- Kobiton - mobile testing platform, raised $34M with over 60K...

Join FxPro: an international fintech company for talented professionals. We are always on the lookout for individuals who can perform and excel in a dynamic and innovative working environment. We view each and every one of our employees as an indispensable part of the team. Join our growing international team with offices in Limassol, London, Monaco, Nassau...

Mô tả công việc:(Mức lương: Thỏa thuận) Maintaining a positive, empathetic, and professional attitude toward customers at all times; Acknowledging and resolving customer complaints and bringing them into improvement; Communicating with customers through various channels; Update customer information on the company's CRM system; Send information...

Our Great OpportunityWe are now looking for Support Engineer to provide solutions to problems that have been reported by customers according to established processes and contracted Service Level Agreements. The support Engineer has product/domain, and/or solutions knowledge and/or customer networks knowledge as well as knowledge of technology evolution of...

The CompanyCambly is growing fast all over the world and this is your chance to join our international team. A unique opportunity to work immersed in silicon valley's culture, with strong entrepreneurial spirit, a lot of responsibility, and autonomy. Our company is backed by the most prestigious VC funds of the US, sharing the same investors as Airbnb, Uber...

We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more This role is an onsite opportunity. _As a Support Partner Analyst, you will:KRA1: Assist customers to use TrueCommerce products and related concerns Resolve customers' technical...

Mô tả công việc:(Mức lương: triệu VNĐ) Work closely with the team, motivating and coaching them Hosting 121's to drive team members performance through continuous improvement and team meetings Keeping up to date with business development and new product lines Manage daytoday line activities, priorities and make risk/impact assessments within...

Big foreign firm International working environment Attractive salary packageROLES AND RESPONSIBILITIES Provides leadership to Customer Service Department by achieving operational efficiency, to reach excellent customer satisfaction, and generating service business at a reasonable cost. Responsible in the overall management of a national service partner...

1.Vacancy: Customer SupportSlot: 5Hours & Availability: Full TimeWorking Address: 40 Thiên Phước street, ward 9, Tân Bình district, Ho Chi Minh cityObjective: Support and make report required by Supervisors/ Manager. Obtain and evaluate all relevant information to handle product and service inquiries Details will be discussed in the interview Get...

Mô tả công việc:(Mức lương: Thỏa thuận) Represent Microsoft and communicate with Microsoft customers. Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical...

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world's most international company in the world?A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects...