Sales Order Desk Executive

2 weeks ago


Hanoi, Hanoi, Vietnam Samsung Electronics Full time
Position Summary

  • Review each sales processes including contract, PO(Purchase Order), supply projection, invoice, inventory, and other sales tasks and provide guidance to relevant sales team to make them comply with these processes.
  • Aggregate monthly performances of each year and month and analyze the gap between the actual and the target to share the results with the sales team and set their new targets.
  • Check the validity of the marketing budget and adjust the budget expenditure of each sales departments.
  • Improve the accuracy of supply projection and optimize the logistics process.
Role and Responsibilities

Open order status management:
_ Admin for Sales portal website (place order system) and B2Bi (interface PO b/t accts & Samsung)

_ DF++ (Stock allocation by qty/dealer control)

_ RDD SO updated for pending SO for stock confirmation after DF++ moving

_ DO creation for all types of SO and monitoring delivery with 3PL

_ Follow-up with customer & Credit Controlling team for credit block (overdue & over CL)

_ Follow-up bundle / package promotion

  • Stock transfer among locations
  • Management of Returns Due to Sales, Distribution, and S/O Error
  • Special Order Issue Management
_ GTN (Intercompany transaction)

_ Credit / Debit memo (NERP)

_ FOC promotion order (NERP)

_ Aging orders, promotion deal (NERP)

_ Display order (Sales Portal)

_ Salesforce/SLM (B2B order) & Verify document / evidence of project

5 Master data (Code Information System)

_ Customer / Account (Payer - Sold - Ship code) monitoring with IBM

_ Material / SKU (new SKU distribution, invoice description maintenance, update VAT)

_ Create BOM code F-* (Package of promotion)

_ Create POP code for promotion Z-* (non-Samsung products)

  • VOC (Visit all key accounts by quarterly to verify all operation activities)
  • Biz advices about the process and new biz models.
  • Ad-hoc cases
Li-Savina #Li-Midsenior

Skills and Qualifications

Degree:

  • Bachelor
Professional Skills

  • Business Administration
  • Communication and Negotiation
  • Active, hard working, careful
01 working year in foreign company at the position of Admin Officer. Freshmen are preferable. Good communication and Teamwork spirit.

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