Agency Communication Senior Specialist

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Prudential plc Full time
Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

This role involves the implementation and maintenance of a broad range of agency communication methodologies and activities in order to deliver high quality communication products and programs to agencies to raise their awareness, engagement and connect them with the company's vision and strategic plan.

Vị trí sẽ triển khai và duy trì các hoạt động truyền thông về sản phẩm, chương trình một cách hiệu quả đến đội ngũ kênh đại lý nhằm nâng cao nhận thức, sự tương tác và kết nối với đội ngũ đại lý theo tầm nhìn và chiến lược của công ty.

Job Responsibilities
_/ Phạm vi công việc_

Scope 1: Assist Agency Communication Manager in executing a cohesive internal communications strategy
- _
- Hỗ trợ quản lý trong việc triển khai các chiến lược truyền thông nội bộ_
- Identify, produce and edit engaging, relevant content for print internal communications vehicles as the main writer for the newsletter, social intranet and social advocacy.
- Chịu trách nhiệm lên nội dung, và chỉnh sửa thông tin trên các kênh truyền thông nội bộ dành cho đại lý_
- Thường xuyên theo dõi và phát triển nội dung và hình ảnh cho các kênh truyền thông trực tuyến của Kênh Đại lý; đồng thời đảm bảo triển khai đúng nội dung và đúng tiến độ_
- Contributes to the planning, delivery and measurement of internal communication plans to increase agency's engagement and their awareness
- Hỗ trợ lên kế hoạch, triển khai và đo lường hiệu quả của các kế hoạch truyền thông nội bộ nhằm nâng cao nhận thức và sự tương tác của đội ngũ kinh doanh_
- Improve existing process and provide new internal approaches with high impact by tracking agent understanding and performance.
- Cải thiện hoạt động truyền thông đã có sẵn và đề xuất cách thức tiếp cận mới để gia tăng mức độ nhận thức và hiệu suất kinh doanh của đội ngũ đại lý._
- Monitor and report on internal communications activities with a focus on continuous improvement and innovation
- Giám sát và lập báo cáo các hoạt động truyền thông nội bộ trong đó chú trọng vào các công việc cải tiến và đổi mới_
- Assist to handle crisis (if any) to ensure the agency reputation is protected and enhanced.
- Hỗ trợ xử lý khi xảy ra khủng hoảng_
- Cập nhật xu hướng/ công nghệ mới nhất để ứng dụng vào công việc nhằm đạt được mục tiêu kinh doanh của Kênh Đại lý_
- Develop and execute new channels and initiatives to help streamline content production and positively impact internal communications operations.
- Phát triển và thực hiện các sáng kiến mới trong việc truyền thông nội bộ giúp nội dung được truyền tải đồng nhất và xuyên suốt giữa các kênh đồng thời có tác động tích cực đến các hoạt động truyền thông nội bộ._
- Work collaboratively with the relevant departments (Marketing, Products, Ops, Training,) to ensure the integration and coordination of consistent communications strategies across each business unit and delivery of consistent messaging to the AD.
- Hợp tác với các bộ phận có liên quan để đảm bảo tính thống nhất trong chiến lược truyền thông giữa các phòng ban và đặc biệt truyền thông trong nội bộ Kênh Đại lý_

Job Accountability /
_Trách nhiệm chính_

This role is to implement the internal communications strategy and plan across multiple channels. This role will ensure that internal stakeholders/agents are communicated clearly and consistently and understand the messages being delivered by different programs. This role will shape the internal reputation of being risk management focused through proactive positioning, creative communications campaigns and narratives
- Vị trí này đảm nhiệm việc triển khai các chiến lược và kế hoạch truyền thông nội bộ giữa các kênh. Vị trí này giúp đảm bảo các bên liên quan/đội ngũ kinh doanh được truyền thông chính xác, hiệu quả thông qua các kênh truyền thông khác nhau. Vị trí này sẽ định hình hoạt động của truyền thông Kênh Đại lý theo hướng quản trị rủi ro thông qua các chiến dịch truyền th

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