Communications Specialist

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Zalo Full time

What you will do:

Employee Communications:

  • In the context of a small and nimble team, influence our overall Internal Communications strategy and execute programs to deliver communications objectives throughout the delivery of Zalo group culture and business strategy;
  • Generate own written and design content for internal initiatives;
  • Storyboard or translate ideas to the creative team of designers to develop innovative ways of showcasing the unique culture of Zalo group;
  • Track and measure the delivery and campaign performance for actionable postmortem reports, providing meaningful insights and identifying future initiatives;
  • Contribute to ongoing process improvements and escalate issues as necessary.

Stakeholder Management:

  • Proactively build and manage relationships with key internal stakeholders across a range of businesses, functions to drive communications initiatives, uncover gaps and ensure effective implementation of communications plans; Work closely with the team and senior stakeholders to provide advice and content on the most optimal communication channel to ensure effective implementation of communication plans

Administrative:

  • Manage and ensure billings and payment accuracy for project completion;
  • Documentation and archival of content and digital visuals in the asset library.

What you will need:

  • Bachelor's Degree with at least 3 years of work experience in relevant fields in MNC or toptier organizations;
  • Ability to thrive in a fastpaced environment and work independently to get things done with mínimal supervision within the deadline;
  • Grit, cando spirit, ready to roll up sleeves to get the job done on brief and on time;
  • Exceptional project management skills: Strategic thinker with a track record in project management and exercise decisive judgment to execute from start to finish in a fastpaced, everchanging environment;
  • Strong Communication: You possess excellent interpersonal and communication skills with the ability to influence stakeholders at all levels, especially senior management team;
  • Strong critical thinking skills and ability: You can comprehend complex messages and business needs, and simplify ideas for ease of communication to the workforce;
  • Editorial capabilities: You can write both short
- and long-form content and deftly adapt your writing style to our brand voice.;

  • Passion for storytelling: Exceptional storytelling skills with the ability to convey complex information in an engaging and relatable manner;
  • Creative conceptualization: You can take broad concepts and translate them into effective, creative campaigns to resonate with relevant audiences. Familiarity with graphic design a plus;
  • Relationship building: You're a great teammate who can effectively partner and collaborate with crossfunctional teams;
  • Technical prowess and digital savvy: You're experienced with the relevant tools for social media, branding and data analysis.


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