Assistant Manager, Underwriting, Consumer Banking

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam CIMB Bank Vietnam Full time

Job Purpose

  • Ensure to deliver highest quality service to customer through verification tasks and make sure the process is within the service level agreement.
  • Handle other daily tasks by authorized Manager(s) when required.

Key Responsibilities
Process

  • Ensure the service standard is met, verification task is within the service level agreement.
  • Ensure effective functional support to Sales staffs, respond to creditrelated made by Sales staffs.
  • Timely escalate to Line Manager where there is a risk of assigned work cannot be completed within SLA.
  • Identify the process gap and proactively contribute initiatives to improve/streamline the process.
  • Handle additional tasks assigned, provide support to the team and/or other departments or projects assigned to an individual. These can be assigned based on business requirement at the time or a development opportunity or can be due to individual's volunteering.
  • Assist other Sub Business Units to build up processes and systems.
People

  • Proactive participate in the Bank and team' activities, contribute initiatives to increase employee engagement.
Regulatory Compliance

  • Ensure compliance with all Group and Local requirements and internal/external Auditors.
  • Ensure all elearning and classroom training courses are completed ontime.

Qualifications:

  • Bachelor's Degree in Finance/Banking
  • At least 2 years working experience in verification of Retail Banking products
  • Good knowledge of Retail Banking products and services
  • Good knowledge of fraud detection
  • Good time management and selfdiscipline to execute assigned tasks within timeline
  • Good credit sense and understand how to balance between risk and customeroriented
  • Good command of computer skills (MS Word, Excel, Powerpoint)
  • Good at written and spoken English and Vietnamese
  • Hard working, strong team spirit, willing to support team members and work together to achieve the team's goal
  • Selfmotivated and eager to learn
  • Able to adapt well to new environment and to work/cooperate with other departments.

Pay:
From 20,000,000₫ per month

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