Senior Risk Management

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

DepartmentRisk Management- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Compliance and Risk Management team ensures that Shopee complies with applicable regulations and is primed for success with the right checks and balances while safeguarding the interests of our stakeholders in an inclusive and sustainable digital ecosystem.

The team manages potential risks to the company's operations and reputation through risk assessments, internal fraud control, employee training as well as the implementation of information technology policy and cyber security tools.


Credit risk analysis and strategist of eKYC flows, AF & UW process

  • Provide daily/weekly/monthly reports related to tracking the credit policies being applied by AF & UW to assess their impact on the customer approval process.
  • Monitor and detect risks in eKYC flow, financial products, or system operations and customer transactions related to fraudsters;
  • Analyze potential risks of features/ products;
  • Deepdive into suspicious fraud cases to identify malicious behavior, and vulnerabilities;
  • Analyzing to understand the difference between normal users and fraudsters/abusers;
  • Proposing rules & model updates to increase coverage rate, reduce loss rate, and falsepositive rate (low impact to normal users) of Risk Engine.

Work closely with the Business/ Product team and Reg risk team

  • Participate in developing new features/products at risk management perspective, including AF & U
  • Continuously refining the product mechanics, user segmentation, limit assignment and Risk requirements to control, and reduce loss & cost without impeding user experience for the good user
  • Work closely with the Reg AF & UW teams to implement new credit policies and models in the customer journey.
  • Work closely with internal teams and bank partners involved in credit policy to facilitate the approval of new customers and manage existing customer portfolios.

Other assignment tasks by line manager.

Requirements:

  • Bachelor's degree in Business Administration, Banking, MIS, or any relevant field.
  • 12 years of experience as a Fraud Investigator, Consumer Finance, Banking, or similar role underwriting analyst, online lending, SME lending.
  • Having a good civil and criminal investigations background
  • Strong analytical and research skills.
  • Ability to identify any suspicious activity that includes fraud threats and infringement attempts in time.
  • Complete understanding of investigation methods and procedures.
  • Good communication skills.


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