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Logistics Supervisor

3 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Toll Group Full time
Company Description

Global Forwarding delivers cargo across our global network via road, rail, sea, and air.

From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across continents.


Job Description:

Customs Brokerage (80%):

  • Continuously improve knowledge about Vietnam Customs regulations and laws related to import and export.
  • Customs procedures consultancy and technical to Logistics Department and all relevant Department
  • Manage import and export customs procedures (all types) and documents and process.
  • Handle technical details related to international transportation, such as customs regulations and documents.
  • Analyze Customs Clearance performance and solve the problem and take corrective actions with relative parties for the most competitive Clearance Performance/Capability.
  • Evaluate Customs Clearance procedures and methods to achieve quality service level and cost effectiveness.
  • Consult the Declaration of customs process in various sectors for all relevant departments.
  • Support clients in postclearance audit and customs revaluation consultation.
  • Experience in using Ecustoms declaration software (E-CUS, VNACCS/VCIS).

Transportation (20%):

  • Lead Suppliers to manage operation effectively, service level to achieve operation excellent.
  • Build high performing Logistics Team and relevant departments with operation excellent (KPI).

Additional requirements (is a plus):

  • Continually develop knowledge on customs qualifications, ensuring new regulations are understood and implemented where required. Ensure regular product coaching sessions to all relevant departments.
  • Regularly followups with Commercial and Operation to ensure Customers' demands are satisfied.
  • Law on Customs (Vietnam), FTA, and expertise related to Customs and Transport management.
  • Market & Competition Outlook for Customs Clearance and Transportation in Vietnam.

Qualifications:

  • Bachelor's degree holder or above.
  • Customs Brokerage Certificate holder from Vietnam General Department of Customs.
  • Graduated from University majoring in Foreign Trade, Economic, Transportation, Shipping Economics, etc.
  • Minimum 5 years of experience in Vietnam Customs regulations and laws, and Transportation operation, experience in international business environment.
  • Good at law on Customs, have good knowledge of all verticals, HS code classification, cargo policy as well as regulations for import and export activities related.
  • Fluent English (written & spoken)
  • Good Communication and Negotiation skills, able to convince partners.
  • Good understanding of Supply Chain Management endtoend processes is a plus.
  • Good understanding of local geographical area and route options is a plus.
  • Ability to work independently under high pressure.
  • Honest, enthusiastic, attention to details, active and responsible at work.
Additional Information

Additional information

Be Connected


With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way.

There are countless opportunities to learn and make a real impact in shaping our industry's future. Grow with diverse challenges amongst a friendly and inclusive global culture.

Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it's what makes our possibilities endless.


  • Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities._