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Nhân Viên Support/customer Support

4 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Good Review Service Full time
**Mô tả công việc**:
(Mức lương: triệu VNĐ)
+ Tiếp nhận khách hàng từ bộ phận sale, kiểm tra dịch vụ khách hàng đăng ký, triển khai các chi tiết công việc của dịch vụ.

+ Gửi các yêu cầu cho bộ phận kĩ thuật làm các chi tiết trong gói dịch vụ khách đăng ký.

+ Nhận các kết quả, các báo cáo công việc từ bộ phận kĩ thuật và gửi cho khach hàng.

+ Xử lý yêu cầu/thắc mắc của khách hàng liên quan đến sản phẩm/dịch vụ công ty cung cấp.

+ Chủ động liên hệ hướng dẫn, giới thiệu khách bổ sung thêm các dịch vụ khác công ty cung cấp mà khách hàng chưa đăng ký.

+ Chăm sóc qua telesale, duy trì gắng kết mối quan hệ với khách hàng, giữ chân khách hàng duy trì các dịch vụ đã đăng ký.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian, Bán thời gian

**Quyền lợi được hưởng**:
+ Lương khởi điểm 9 triệu. Chưa bao gồm hoa hồng và các khoản thưởng khác. Thu nhập từ 9Tr đến 30 Tr

+ Xét duyệt tăng lương theo năng lực và được tự đề xuất tăng lương cho bản thân không cần phải đợi xét duyệt theo hàng kì nếu bạn có năng lực vượt trội.

+ Công ty cung cấp đầy đủ trang thiết bị hỗ trợ cho công việc.

+ Có hợp đồng, bảo hiểm đầy đủ.

+ Các khoản phụ cấp khác đầy đủ, thưởng thêm chuyên cần tính riêng.

+ Du lịch hàng năm, ít nhất 1 lần/năm.

+ Lương tháng 13 và thưởng cuối năm dựa vào sự đóng góp cho công ty.

+ Môi trường làm việc năng động, có nhiều cơ hội để phát triển công việc và sự nghiệp của chính bạn...

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
**+ Yêu cầu: Tốt nghiệp trung cấp trở lên**

+ Tận tâm, cẩn thận, chăm chỉ, trung thực.

+ Có kỹ năng làm việc độc lập

+ Có khả năng giao tiếp và làm việc nhóm tốt.

+ Có tinh thần trách nhiệm cao.

+ Tiếng Anh đọc hiểu.

**+ Khả năng làm việc vào ca đêm (linh hoạt từ 21h30 - 5h sáng )**

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Bán Hàng Qua Điện Thoại (Telesale),Chăm Sóc Khách Hàng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Tổng Đài Viên

Trung cấp - Nghề
Không yêu cầu