Client Service Manager

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Affina Việt Nam Full time

Mô tả công việc:

(Mức lương:
Thỏa thuận)

  • Coordinated with the Business Development team to develop relationships with corporate clients, providing advice and designing healthcare proposals to meet their expectations.
  • Prepared for presentation and verify all contractual documents prior to binding the contract with clients.
  • Acknowledgement of both complaints and potential complaints in order to review and resolve respectively. Keep clients informed as to the progress of their complaint and the steps being taken to resolve it.
  • Controlled and ensured the service plan of corporate clients is strictly implemented.
  • Established client service team priorities, maintained schedules and monitored performance.
  • Work closely with Insurers/ Partners and other internal departments to launch health insurance products on both offline and online platforms.
  • Developed detailed reports analyzing account performance data, providing valuable insights of clients' insurance program.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company's roster of accounts.

Chức vụ:
Trưởng Nhóm/Trưởng Phòng

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

  • Working hours: Monday
  • Friday (8:30 a.m. 5:30 p.m.);
  • Salary: VND negotiable according to experience and ability;
  • 2 months probation, receive 100% salary;
  • Sign an official contract to pay insurance, full benefits according to the Law, health care cards for employees, filial piety, wedding...

Yêu cầu bằng cấp (tối thiểu): Cao Đẳng

Yêu cầu công việc:

  • Proficient in Microsoft Office;
  • English reading and writing skills;
  • Presentation skills;
  • Time management.

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Bảo Hiểm,Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Cao Đẳng

  • 5 năm


  • Ho Chi Minh City, Ho Chi Minh, Vietnam The Orchard Full time

    The Client & Video Services Manager will act as a relationship and project manager to our most important artists and distributed music and video clients in Vietnam.What you'll do: Manage relationships with independent labels, managers, and artists. Manage release processing logistics within The Orchard's distribution system for digital music and video...

  • Client Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Monroe Consulting Group Full time

    Client Service (Fund):- Sector: Monroe Banking & Finance- Contact: Rhett- Client: Monroe Consulting Group- Location: Ho Chi Minh City- Salary: Negotiable- Expiry Date: 06 April 2023- Job Ref: BBBH410446_ International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of an international bank company.Responsibilities:-...

  • Client Service

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Shinhan Bank Full time

    Work Location Ho Chi Minh (District 1)Job Level Experienced (Non - Manager)Job Type PermanentQualification BachelorExperiences - 3 YearsSalary NegotiableIndustry Accounting / Auditing / Tax, Banking, Finance / InvestmentJob Benefit: Insurance Travel opportunities Health checkup Training & Development Salary review**Overview: This personnel is responsible for...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Parker Russell Vietnam Full time

    Work and report directly to JCS Japanese Partner Compile/ translate services proposals, contracts, management letters and relevant reports Participate in building and updating the system of Japanese forms/templates (such as approach materials, proposals, contracts, management letters, relevant reports, brochures, Tax Alerts, ) Approach, advise and service...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Mastercard, Inc. Full time

    Managing Consultant, Advisors Client ServicesOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and...

  • Client Manager

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam QIMA Full time

    Maintain good relations with clients and coordinate work efficiently to ensure high levels of service quality.The Company:We're a global provider of quality control and compliance services that helps brands and retailers manage theirsupply chains. Our service quality is very important to us - in fact, "Client Passion" is at the top of our values list....


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Citi Full time

    The Service Analyst 1 is an entry-level position responsible for executing day to day customer service activities, while ensuring adherence to Citi's policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support.Responsibilities: Assist...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam DKSH Full time

    Location:Ho Chi Minh, VN, VNJob Function:Client ManagementRequisition Number:147418Description:Job SummaryLead and manage client accounts to ensure smooth client business integration and drive business growth of clientsGeneral Responsibilities Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of...

  • Client Manager

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Employment Vietnam Full time

    About the companyEV Search's Client - A MNC Insurance Broker in VietnamResponsibilities: Responsible for growing satisfied client relationships, a profitable book of business and support new business development in Chinese & Taiwanese Clients Sector. Work with our team of senior professionals to service a portfolio of Taiwanese & Chinese Client portfolio....


  • Ho Chi Minh City, Ho Chi Minh, Vietnam JPMorgan Chase Bank, N.A. Full time

    Payments provides solutions that enable J.P. Morgan clients to pay, receive, invest and finance their business activities every day. World's largest Payments network - Treasury Services, Merchant Services, Trade and Commercial Card. We work with 135,000 global corporate, financial services, middle market, small business, government, and municipal...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Willis Towers Watson Full time

    Responsibilities:Advisory championprojects.Client Relationship Management Understand the client's business and employee benefits needs to provide suitable solutions to the clients Expanding the clients' network and bring more potential opportunities Be responsible for daytoday client interaction and follow up to support the client relationship and ensure a...

  • Client Manager

    2 months ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam RGF HR Agent Recruitment Full time

    Job ResponsibilitiesSeeking new clients and establishing relationships to understand their business strategy and priorities; consult to help them solve their problems with the company's technology and solutions.Working with the Pre-Sale team to prepare solutions that solve clients' issues.Performing the role of principal client contact from the bid stage to...

  • Client Manager

    4 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam RGF HR Agent Recruitment Full time

    Job ResponsibilitiesSeeking new clients and establishing relationships to understand their business strategy and priorities; consult to help them solve their problems with the company's technology and solutions.Working with the Pre-Sale team to prepare solutions that solve clients' issues.Performing the role of principal client contact from the bid stage to...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam DKSH Full time

    Location:Ho Chi Minh, VN, VNJob Function:Client ManagementRequisition Number:143259Description:Job SummaryLead and manage client accounts to ensure smooth client business integration and drive business growth of clients.General Responsibilities Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of...

  • Senior Client Manager

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Công Ty TNHH Giấc Mơ Úc Amrc Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) Goal Enrich the client's database to achieve allocated revenue and business goal Maintain the current relationship with existing clients, therefore develop a better network among clients Build up new channels including bankers, insurance advisers, real estate agents, etc. to achieve stable referrals for...

  • Client Manager

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam Edelman Full time

    The Client Manager (CM) is responsible for managing her/his project teams' performance as it relates to client service and quality control. S/he will understand Edelman's various Communications Marketing processes/approaches and capabilities, including public engagement, message workshops, master narrative assignments, brand engagement and stakeholder...