Managing Consultant, Advisors Client Services

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Mastercard Full time

Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.


Job Title
Managing Consultant, Advisors Client Services

All About Us


Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimisation, marketing, information and risk management) to financial institutions and merchants worldwide.

With its unique payments expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, MasterCard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients

  • Are you motivated by developing new consulting models, leading to insights into issues and developing recommendations that add real value to clients?
  • Can you develop key hypotheses and construct logical storylines?
  • Do you want to play a key role in driving a world beyond cash?
Your Responsibilities

  • Obtain data from multiple sources, collate, analyse, and triangulate information to develop reliable fact bases
  • Structure and prepare draft reports and steering committee presentations that require mínimal editing
  • Confidently deliver presentations to internal and external clients
  • Plan, organize and structure own work and that of Analysts to manage time and effort effectively within project budget / profitability expectations
  • Extract intellectual capital from engagement work and actively share tools, methods and best practices across projects
  • Support MasterCard Advisors and local market account teams in client relationship management and business development effort
All About You

  • Demonstrable consulting skills or equivalent business management experience and internal consulting experience in a major financial institution
  • Bachelor's degree or equivalent qualification. Advanced degree or MBA preferred
  • Professional level English language capability/ and local language
  • Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise rational output that includes recommendations based upon core findings.
  • Strong presence & communication skills both interpersonal & written
  • Excellent client management & engagement management skills; collaborates well across multiple communication channels
  • Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced environment

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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