Client Service Representative

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam QIMA Full time
Maintain good relations with clients and coordinate work efficiently to ensure high levels of service quality.

The Company:

We're a global provider of quality control and compliance services that helps brands and retailers manage their

supply chains.

Our service quality is very important to us - in fact, "Client Passion" is at the top of our values list.

If

you're good at providing exceptional customer service, join our dedicated team.

The Job:

  • Handle customer enquiries
  • Provide quotation and followup orders
  • Coordinate between external and internal clients to ensure to complete the order on time
  • Develop a relationship with client
  • Handle adhoc assignment as required.
  • Diploma/degree holder in any discipline (though Science, Engineering, or another technical discipline will be a plus)
  • ISO 17025 is required
  • Basic knowledge of têxtile & footwear testing
  • Good interpersonal and communication skills
  • Good problemsolving skill
  • At least 2 year of working experience third party testing: têxtile or footwear (softlines) department
  • Good command of written and spoken English and Vietnamese
  • Selfinitiated, independent and a good team player


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