Senior Client Services Analyst

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam IQVIA Full time

As a Senior Client Service Analyst at IQVIA, you will be responsible for providing quality service to the clients and assist them to obtain maximum value from IQVIA information products and services.


  • Control the data and report generation process, provide guidance and support to internal and external data stakeholders
  • Assure the consistency, integrity, and availability of the data, as well as being a communication channel with our clients, information providers and internal team.
  • Analyzes complex queries raised by clients using indepth understanding of the client and IQVIA syndicated offerings (data), ensuring a comprehensive and timely responses
  • Provides additional insight and interpretation of the data to enable appropriate resolution of business questions and/or issues, identifies customized solutions
  • Independently support meetings and discussions (both internally & externally) related to project work/data analytics
  • Runs standard queries for data extraction
  • Verifies data for accuracy and completeness

Skills & Experience

  • Bachelor's degree with at least 3 years of related experience
  • Experience in pharmaceutical industry is preferred
  • Well versed in Microsoft Excel, Powerpoint and Power BI
  • Knowledge in SQL Server is preferred
  • Possess strong analytical and communication skills


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