Senior Business Analyst

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Sai Digital Full time

ABOUT SAI DIGITAL?
SAI Digital is a leading global Digital Agency specializing in Enterprise Ecommerce and Customer Experience technologies.


We are a customer-focused, technology agency that is part of a global conglomerate with over $250M USD in annual revenue and subsidiary companies in manufacturing, healthcare, digital and online education.

With international offices spanning multiple countries in Asia Pacific. We are currently setting up offices in North America.

Our international team combined with years of international experience ensure that clients receive practical insights specific to their business. We invest in Our People, Our Customers and Research and to ensure client projects are well-planned and successful.


Our partner network complements our Customer Experience platforms including partnerships with over 50 industry leaders including SAP, Sitecore, CommerceTools, Bloomreach, AnnexCloud, Stripe, Mirakl and more.


SAI Digital is a leader in corporate responsibility and sustainability with our parent company operating some of the world's greenest manufacturing facilities on the planet.


If you want to be a part of this fast-paced environment and have the ability to build things from the ground up, then you must connect with SAI Digital right now We can offer you an immensely rewarding career with a professional and passionate team.


KEY RESPONSIBILITIES:

As a Senior Business Analyst, you will be in charge of the following:

  • Writing the customer proposals
  • Understanding the client's business needs, capturing the domain expertise that the client has, and translating this accurately into a succinct requirements document that will serve as input to the software designers.
  • At every stage of Business Analysis, you must try to understand the needs of the project stakeholders and work accordingly to satisfy them with appropriate solutions.
  • Interviewing the domain experts at the client company to capture all relevant domain knowledge;
  • The project stakeholders might get confused if the business analyst uses complex technical language to explain things. So, the challenge is to simplify things for better understanding and interpretation of the clients
  • Involved in the blueprinting process and documentation of the client's business requirements in detail, (using user stories) with all assumptions and caveats included;
  • Defining quality attributes, external interfaces, constraints, and other nonfunctional requirements
  • Participating in peer reviews and inspections of requirements documents. Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
  • Serving as an internal point of contact for Development whenever requirements need to be clarified
  • Assist the sales team on presales opportunities by participating in presales meetings and analyzing RFP documentation

JOB REQUIREMENTS:

  • Bachelor's Degree in information technology, Computer Science, or equivalent
  • A minimum of 4 years of experience in a similar role is required.
  • Prior experience in Ecommerce, CRM, marketing, ERP products
  • Knowledge of agile software development process
  • Excellent command of English communications skills (speaking, reading, and writing). Must be able to communicate effectively and confidently with users, team members, and management;
  • Good listening and interviewing skills to understand a customer's business environment and processes
  • Proven ability to document business requirements in an accurate, unambiguous, and succinct fashion
  • Exceptional presentation and client relation skills;
  • Excellent organizational, and analytical skills
  • Aptitude to learn and understand new and emerging technologies;
  • Ability to work with mínimal direction on multiple projects;
  • Thorough, paying attention to details;
  • Knowledge of the Agile (Scrum) software development lifecycle is plus

Ability to commute/relocate:

  • Ho Chi Minh City: Reliably commute or planning to relocate before starting work (required)

Experience:

Senior Business Analyst: 3 years (required)

Language:

  • English (required)
Application Deadline: 2023/09/30

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