Guest Service Executive

Be well versed with the depot facility and services to be able to provide directions and information to guests. Be an ambassador for the resort by being well informed of the property facility, services, events and local attractions and promote those to the guest. Especially for the Casino. Warmly greet the guest, assist with luggage, give directions in the...

Treat guests in accordance with training and Deck standards at all times. Assist Head of Sales & Marketing to manage Guest Service team Assist Head of Sales & Marketing to handle guests' concerns/complaints Be the first point of contact and public face of The Deck when welcoming customers. Responsible for all seating at The Deck. Greeting the guests, seating...

Scope of work: Pro actively selling to guests and potential guests, promoting events, spaces and promotions. Taking bookings during service. Work as a team with colleagues, including other hostesses, managers and waiters. Assist Head of Sales & Marketing to manage Guest Service team Report challenges directly to the Sale & Marketing Manager unless otherwise...

Mô tả công việc:(Mức lương: Thỏa thuận) To uphold the brand standards and to be responsive to the instructions of Guest Service Supervisor. The role of the Receptionist will be to accommodate the requests and needs of all guests. The Receptionist will be required to greet and assist guests for their registration, make recommendations, advise...

Be familiar with the hotel's products and services and policies.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.Maintains positive guest and colleague interactions with good working relationships.Provides excellent service to internal...

Job Number Job Category Rooms & Guest Services OperationsLocation Renaissance Riverside Hotel Saigon, 8-15 Ton Duc Thang Street, Ho Chi Minh City, Ho Chi Minh, Viet NamSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure...

**Mô tả công việc**:(Mức lương: Thỏa thuận)24 hour servicePhục vụ khách 24hCheck-in & out for guests.Làm thủ tục nhận phòng và trả phòng cho kháchOffer Hotel's services to guests upon checking inCung cấp những dịch vụ trong khách sạn cho khách khi khách vào ởEscort guest to room after done check-in...

Job Number Job Category Rooms & Guest Services OperationsLocation Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet NamSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room change/late check-out...

Mô tả công việc:(Mức lương: Thỏa thuận) Process all guest checkins, checkouts, room assignments, and room change/late checkout requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available...

Job Number Job Category Rooms & Guest Services OperationsLocation Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu, Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room change/late...

Mô tả công việc:(Mức lương: Thỏa thuận)Position Summary:A guest services manager handles visitor needs, front-desk operations, and ensures the highest level of guest satisfaction.Duties and Responsibilities:Provides direction and coordination for front office personnel.Directs and coordinates various services related to operations as...

Mô tả công việc:(Mức lương: Thỏa thuận) Supervising and managing guest services center section. Accountable for performance of section of GXP champion. Operate telephone switchboard, process guest requests for wakeup calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all...

Job Description: Guarantee excellent quality of guest room service (Standard of product: cleaning, setting up, designated room, facilities laundry, PA). Manage & ensure all ambassador Housekeeping always follow up of Housekeeping procedure and Hotel's policy. Prepared all proposals to working plan in department & maintain hotel's property.Work Experience 5...

Mô tả công việc:(Mức lương: Thỏa thuận) To meet, greet and assist all guests enthusiastically and in any way possible. To work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise & sell marketing promotions. To guide the guests up to The Rewards. Offer and arrange complimentary item/goodies for guests. To...

**Mô tả công việc**:(Mức lương: triệu VNĐ)- To meet, greet and assist all guests enthusiastically and in any way possible /Gặp gỡ, chào hỏi và hỗ trợ tất cả khách hàng một cách nhiệt tình- To work at the Club Desk and on the Gaming floor to assist guests with inquiries and to advise & sell marketing promotions /Làm...

Mô tả công việc:(Mức lương: triệu VNĐ) Anticipate guest's needs through observation and offer prompt, efficient service either personally or through effective communication with other associates. Align your working practices and conduct with Sheraton Saigon Grand Opera Hotel' Vision; consistently strive to meet and exceed the expectations of...

Job Number Job Category Rooms & Guest Services OperationsLocation Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or...

RESPONSIBILITIES: Provide solutions to recovery service, and improve customer satisfaction; Clarify the customer's complaints, resolve customer issues and provide solutions to recovery service, and improve customer satisfaction; Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels;...

Job Number Job Category Rooms & Guest Services OperationsLocation Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain...

Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and...