Officer, Field Debt Collection

1 week ago

Hanoi, Hanoi, Vietnam Techcombank Full time

24 Jan 2024
Officer, Field Debt Collection :

  • Category: Unsecured Collection
  • Job Type:
  • Facility: Debt Collection
    Job Purpose:
  • Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Techcombank's regulations/processes, ensure progress and quality of assigned work.
  • Contribute to the enhancement of efficiency in debt settlement activities by contributing ideas to develop debt settlement processes and guidelines
  • Contribute to the enhancement of efficiency in credit operations by participating in fraud detection in the operational process

Key Accountabilities (1):

I

General Responsibilities:

  • Strictly follow Techcombank's Labor Regulations
  • Perform work in accordance with policies, regulations, procedures, internal guidelines..., and service quality commitments.
  • Comply with Techcombank's training and work arrangements

Key Accountabilities (2):

II. Professional Responsibilities
Implement the field strategy, search, verify information and urge customers to pay back debts:

  • Receive customer list, study historical records to understand customer information, debt and arrange priority list for handling, prioritize the implementation of collection of high-risk customers
  • Implement Field Collections according to the right scenario and strategy, fully record operational results on the data system, ensuring KPIs are met.
Implement the risk mitigation plan arising in the process of Field Collection:

  • Receipt of customer requests
  • Evaluate and analyze the current situation of customers and/or operational status
  • Proposing on suitable risk mitigation plan
  • Deploy the approved risk mitigation plan

Participate in fraud detection in the operational process:

  • Implement fraud detection in the process of checking customer records and actually touch to customers
  • Notify manager about customers with fraud signal
  • Coordinate with related parties to provide customer information with the consent of competent approval.
  • Contribute to the development/correction of policies, collection operation methods
  • Receive requests for participation/commenting on documents
  • Research and propose comments/construction/editing of documents

Success Profile - Qualification and Experiences:

Degree/Occupation:
College graduate or higher

Experience:
At least 01 years of experience in collection

Expertise:

  • Experience in unsecured collection is preferred
  • Preferably those having professional knowledge in the field of law, economics, finance and banking.
  • Understanding the debt transferor's system and products and the Techcombank's debt settlement policies

  • Officer, Field Debt Collection

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    22 Aug 2023Officer, Field Debt Collection :Category: Operations DivisionJob Type: Facility: Debt CollectionJob Purpose: Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure progress and quality of assigned work....

  • Senior Administrator, Debt Collection

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    17-Apr-2023Senior Administrator, Debt Collection : Category: Operations Division Job Type:Facility: Debt CollectionJob Purpose:Ensure the efficiecy of debt collection based on the balance with the quality of service provided to customers through calling for low-risk customer, complying with regulations/processes, ensure the progress and quality of the...

  • Northern Head Office- Field Collector- Nhân Viên

    1 week ago

    Hanoi, Hanoi, Vietnam Shinhan Bank Full time

    **Work Location**Ha Noi (Nam Tu Liem District)**Job Level**Experienced (Non - Manager)**Job Type**Permanent**Qualification**College**Experiences**1 Years**Salary**Negotiable**Industry**Banking, Finance / Investment**Deadline to Apply**16/02/2023**Job Benefit**:- Insurance- Training & Development**1. Nhân viên thu hồi nợ**: Trực tiếp thu hồi nợ...

  • Collection Supervisor

    2 weeks ago

    Hanoi, Hanoi, Vietnam Công Ty Tài Chính TNHH MTV Shinhan Việt Nam - Chi Nhánh Bình Dương Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)Job Summary:Collection Supervisors is an integral part of the Collection team and the organization. In this role, Collection Supervisors make a work plan for the months/weeks and manage the activities of their staff while concurrently overseeing activities related to collections and customer service.Key...

  • Credit Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Sika Full time

    Company DescriptionSika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protecting in the building sector and motor vehicle industry. Sika has subsidiaries in 103 countries, manufactures in over 400 factories, and develops innovative...

  • Senior Officer, Risk Mitigation Governance

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    12-Apr-2023Senior Officer, Risk Mitigation Governance :Category: Risk Management DivisionJob Type: Facility: Retail BankingJob Purpose:The job holder responsible for: Collect sufficient data, commenting, analyzing and evaluating to serve the independent inspection and assessment of the effectiveness of policies/systems/activities/monitoring related to debt...

  • Senior Administrator

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    6 Feb 2024Senior Administrator, Field Debt Collection :Category: Unsecured CollectionJob Type: Facility: Debt CollectionJob Purpose: Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure progress and quality of...

  • Senior Administrator

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    15 Apr 2024Senior Administrator, Field Debt Collection :Category: Unsecured CollectionJob Type: Facility: Debt CollectionJob Purpose: Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure progress and quality of...

  • Northern Head Office- Field Collector- Nhân Viên

    2 weeks ago

    Hanoi, Hanoi, Vietnam Shinhan Bank Full time

    Work Location Ha Noi (Nam Tu Liem District)Job Level Experienced (Non - Manager)Job Type PermanentQualification CollegeExperiences 1 YearsSalary NegotiableIndustry Banking, Finance / Investment**Job Benefit**:- Insurance- Training & Development**1. Nhân viên thu hồi nợ**: Trực tiếp thu hồi nợ tại nhà/địa chỉ của khách hàng theo danh...

  • Senior Officer, Business Banking

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    30-May-2023Senior Officer, Business Banking - SME :Category: Business Banking DivisionJob Type: Facility: Business BankingJob Purpose: The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, aftersales care / followup, risk management, debt collection monitoring,... for customers assigned...

  • Senior Officer, Business Banking

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    20-Mar-2023Senior Officer, Business Banking - SME :Category: Business Banking DivisionJob Type: Facility: Business BankingJob Purpose: The job holder responsible for construction, development and management with customers. Responsible for consulting and sales, aftersales care / followup, risk management, debt collection monitoring,... for customers assigned...

  • Collection Manager, Banking

    2 weeks ago

    Hanoi, Hanoi, Vietnam Aloha Consulting Group Full time

    ACG_1723_JOBOur client is a leading bank in Vietnam who is looking for a talent to join their firm:- Xây dựng và thực hiện các chiến lược và thủ tục thu hồi nợ để tối đa hóa việc xử lý nợ. _Develop and implement collection strategies and procedures to maximize debt recovery._- Xem xét và phân tích các tài khoản...

  • Mf Loan Officer

    1 week ago

    Hanoi, Hanoi, Vietnam WVI Full time

    World Vision International (WVI) USA - Representative Office in Vietnam is looking for:Position:WVI MF Loan Officer**Work Base: Phu Cu, Hung YenDeadline of submission: 26 Nov 2023For detailed Job advertisement, Job description please find on WV Vietnam's career page:WV MF Loan Officer - Phu Cu, Hung YenTERM OF REFERENCEICONTEXT:Micro Finance Program - World...

  • Senior Officer, Credit Solution Management

    2 weeks ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    20-Feb-2023Senior Officer, Credit Solution Management - MM and USME :Category: Business Banking DivisionJob Type: Facility: Business BankingJob Purpose: The job holder responsible for conducting contact activities with customers according to procedures, instructions and standards of TCB, credit evaluation (1st time) at the registration office, receiving new...

  • Senior Officer, Credit Solution Management

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    13-Dec-2021Senior Officer, Credit Solution Management - MM and USME:Category: Business Banking DivisionJob Type: Facility: Business BankingObjective:Contact with customers according to TCB's procedures, instructions and standards; credit appraisal (time 1) at BBC; receive new collateral; post-lending monitor of MM/USME customers to achieve targets.Key...

  • Monitoring and Evaluation Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam ICRAF Full time

    World Agroforestry (ICRAF) - Vietnam Office**Recruitment of Monitoring and Evaluation Officer (re-posted)About our organizationThe International Center for Research in Agroforestry (also known as the World Agroforestry or ICRAF) is an independent research institution which generates science-based knowledge about the complex role which trees play in...

  • Chief Lending Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam NavigosSearch Full time

    What We Can Offer: Health insurance Career development Empowered Oversee the business unit, including the lending business P&L, sales and marketing, branch network, relationship development, product development, risk management, and people development. Develop and implement the loan division's strategic vision and business goals. Be accountable for business...

  • Research Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam JobsGO Recruit Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)The research officer will support the implementation of two projects in the province of Dong Nai, Hoa Binh and Lao Cai province in collaboration with the different national partners and institutions. Coordinate field activities in Dong Nai, Hoa Binh and Lao Cai province Lead participatory research,...

  • Sales Support Officer

    2 weeks ago

    Hanoi, Hanoi, Vietnam Inabata Vietnam Co., Ltd Full time

    Mô tả công việc:(Mức lương: Thỏa thuận)Unit 902B, SUN RED RIVER Building, 23 Phan Chu Trinh Str., Hoan Kiem Dist., Hanoi,VietnamInabata Vietnam Co., Ltd. invested by Inabata Singapore (Pte.) Ltd is an affiliate of Inabata& Co., Ltd (Japan). We're specializing in Import/Export and sales of plastic resins, chemicals,management consultant, and...

  • Hn - Collection Executive

    2 weeks ago

    Hanoi, Hanoi, Vietnam Open Asia Group Full time

    Mô tả công việc:(Mức lương: Thỏa thuận) 1. Gather and analyze data to draw up Collection brief under Collection manager's supervision Gather data from the internal sales team, marketing and distributors. Analyze gathered data to sort out an important and principal guideline to the new Collection brief. Establish a Collection brief for each...