Sea Logistics Business Development Manager

1 week ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Kuehne+Nagel Full time
Sea Logistics - Business Development will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence

Your Role:
You will focus on developing + diversifying business in line with financial + volume targets. He/she will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives

Your Responsibilities:

  • To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals
  • To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
  • To monitor competition by gathering current marketplace information on pricing + products
  • To report customer feedback to the CCL team, supporting resolutions as required
  • To align with CCL colleagues when onboarding new customers
  • To maintain + update the most relevant customer information in internal systems
  • To regularly review customer portfolios with the CCL Managers + team
  • To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL

Your Skills and Experiences:

  • Bachelor's degree in economics, Import/ Export, Logistics, or related fields
  • At least 03 years working experience in Sales of Freight Forward. Experience in Sea Logistics is an advantage.
  • Having good knowledge of foreign trade, forwarding, import/ export process and custom
  • Customer orientation
  • Good at communication, conflict resolution, problem solving & time management skills.
  • Good at Analytical & Organizing skills.
  • Good command of English

About Kuehne+Nagel


With over employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.


CONTACT
Dieu Nguyen

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