Director, Head of Digital Sales

2 weeks ago


Ho Chi Minh City, Ho Chi Minh, Vietnam Chubb INA Holdings Inc. Full time
Job Requirements

  • Be responsible to establish and maintain relationships with new and existing partners through digital platforms
  • Work with stakeholders to understand digital capability needs and build business case (pilot requirements and potential for minimum viable products) for external partnerships.
  • Provide advice and collaborate with others to shortlist and select competent digital partners.
  • Work closely with local, regional and group stakeholder to build aligned digital sales and automated marketing campaigns and programs to drive productivity
  • Develop and land centrally designed, and locally digital sales strategy built on identified market opportunities, to deliver and exceed targets through digital platform for customers profitable acquisitions
  • Explore automated customer retention process, including loyalty programs, cross sell, up sell in working with other relevant depts
  • Manage market research on the local and international potential fintech community, market standards, regulations, competitors and suppliers of digital technologies.
  • Understand business challenges and explain digital solutions that can provide value to customer journeys
  • Collaborate with responsible parties to manage the contractual relationship and administer the terms of the contract.
  • Liaise with crossfunctional teams in the organization to support the onboarding of digital partners.
  • Liaise with partners to ensure performance and delivery of services.
  • Review relationships, address potential performance issues and consolidate lessons learned.
  • Measure performance results and report on collaboration efficiency, investment and benefits.
  • Serve as the focal point for collaborating with other functional teams in information, communication and digital technology matters.
  • Lead dialogues and readiness assessments for the integration of digital technology in partnership strategies and projects/programs.
Work Experience

  • Has both experience in the overall digital marketing solutions, data and the programmatic ecosystem
  • Has strong understanding about digital sales and digital marketing
  • Experience in Agile Development and leading or supporting the build of a digital transformation unit
  • Strong knowledge and understanding of the latest digital technologies and innovation trends and players in banking / financial /insurance technology landscape
  • 510 years of relevant experience in a leading bank, technology or financial technology organization
  • Demonstrated analytic, strategic and technical experience in driving large scale digital transformation projects/programs, embedding new ways of working
  • Experience in project management (Waterfall and Agile methodologies)


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