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Warehouse Project Management

3 months ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.

The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

  • Coordinate with Warehouse team to prepare for the campaign and take action on time, follow backlogs
  • Develop a deep understanding of the warehouse operations & actively identify operational issues and improvement areas
  • Work closely with Warehouse team, Product team, and Regional team to roll out best practices from other countries
  • Actively propose plans to improve warehouse operations
  • Draw up the project plans, dependencies, and communicate across the involved parties to align everyone across the scopes and timeline
  • Ensure that the project status, issues, or changes made are communicated to both the internal and external stakeholders and documented appropriately

Requirements:

  • 2+ years of industry experience with proven business impact
  • Experiences in Operations Excellence, Continuous improvement, or Industrial Engineering
  • Excellent in communication with different stakeholders and have experience in project management or operation
  • Have ownership of the project, always being active to work with relevant stakeholders.
  • Strong analytical thinking and ability to learn quickly with a cando attitude
  • Advanced Excel skills and SQL
  • Excellent written and verbal communication skills in English and Vietnamese to coordinate with stakeholders from across the region