Vietnamese Customer Service Representative
5 days ago
Lead and manage a team of customer service hosts, ensuring the operation of customer service room;
Provide guidance and support to customer service hosts, enhance the whole team's performance;
Following up with users, ensure that their issues are resolved and that they are satisfied with the services;
Responsible for writing answer to user's feedback online, ensure that customers are satisfied with the services and that their needs are met;
Complete other tasks assigned by team leader.
Requirements:
Excellent communication skills, problem-solving and analysis abilities;
Proficient in using our App, familiar with various activities and settings, be able to provide accurate guidance to customer service hosts and users;
Highly-responsible, be able to reply to messages promptly, with host working experience are preferred;
Native Vietnamese speaker, able to use English to communicate
Loại hình công việc: Bán thời gian
Mục lương: ₫ ₫ một tháng
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