Vietnamese Customer Service Representative

5 days ago


Ho Chi Minh City, Ho Chi Minh, Vietnam WEFUN PTE. LTD. Full time
  • Lead and manage a team of customer service hosts, ensuring the operation of customer service room;

  • Provide guidance and support to customer service hosts, enhance the whole team's performance;

  • Following up with users, ensure that their issues are resolved and that they are satisfied with the services;

  • Responsible for writing answer to user's feedback online, ensure that customers are satisfied with the services and that their needs are met;

  • Complete other tasks assigned by team leader.

Requirements:

  • Excellent communication skills, problem-solving and analysis abilities;

  • Proficient in using our App, familiar with various activities and settings, be able to provide accurate guidance to customer service hosts and users;

  • Highly-responsible, be able to reply to messages promptly, with host working experience are preferred;

  • Native Vietnamese speaker, able to use English to communicate

Loại hình công việc: Bán thời gian

Mục lương: ₫ ₫ một tháng



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