Senior Customer Service Representative

Tuyển DụngCustomer Service Representative (Chinese speaking)Key ResponsibilitiesGain comprehensive knowledge of account operations to provide expert guidance.Consult and train customers on account management via Zalo, email, phone, and other communication channels, ensuring optimal account performance.Communicate the latest Alibaba updates, news, and...

Mô tả công việc:(Mức lương: Thỏa thuận)Execute established processes and audit measures to support and meet customers' requirements at agreed level.Execute and adhere to customer service requirements from LPs/FAPs to Bookings, Cargo movement, Data Transmission, Invoicing.Problem Resolution – ensure issues are tackled immediately and escalate...

Role SummaryThe Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative's role will be the introduction of a new & promoted medicines and innovative digital service...

Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team.Job Responsibilities:Manage a high volume of calls in a timely and efficient mannerAccurately identify and address customer needsConduct thorough investigations into customer issuesProvide effective solutions to resolve...

WHAT WE NEED:• To handle all incoming documents to verify the identity of customers according to the jobprocedures;• To handle all incoming/outgoing customer calls;• To handle all customer inquiries;• To represent the company professionally in all contacts with customers, to follow the industrystandards and internal quality criteria and thereby...

Job Summary- Sale support- Sale service- AdministrationSALE SUPPORTS1)   In charge tasks in system (PUMA, CLOVER)& check with relevant team (FAD, GRA, QMDS…) regarding to technical document,  check TOX, MNC, fragrance detail… Receive oil request from sale team & customer, proceed request, follow up with courier (DHL/Fedex) to make custom clearance and...

As a client service representative, you'll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home You will help resolve and escalate product & platform issues and answer account and billing questions. You will...

As a client service representative, you'll play a pivotal role in driving our client satisfaction and revenue leading into retention and revenue growth objectives. You will be providing phone-based support to customers from the comfort of your home You will help resolve and escalate product & platform issues and answer account and billing questions. You will...

Lead and manage a team of customer service hosts, ensuring the operation of customer service room;Provide guidance and support to customer service hosts, enhance the whole team's performance;Following up with users, ensure that their issues are resolved and that they are satisfied with the services;Responsible for writing answer to user's feedback online,...

ROLE SUMMARYThe Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative's role will be the introduction of a new & promoted medicines and innovative digital service...