Key Account Management, Food

3 days ago

Hanoi Capital Region, Vietnam Shopee Full time $200,000 - $500,000 per year

Mô tả công việc:

  • Serve as a key member of the ShopeeFood business development team to define the market landscape, strategize and execute business development plan/partnership opportunities to grow portfolio and market share consistently.
  • Leverage ShopeeFood's business development network and generate new leads as required to identify opportunities to improve and iterate on merchant initiatives to improve merchant experience.
  • Ensure all initiatives meet strategy and KPIs.
  • Craft, approach and consult service packages for both commercial program & media advertising to Enterprise merchants.
  • Manage merchants by setting objectives, developing sales, monitoring performance and planning campaigns to achieve monthly targets.
  • Be responsible for individual & team sales target.
  • Be the focal point for ensuring customer complaints are resolved in a timely and effective manner. Work directly with cross-function teams to maximize KPIs.
  • Keep management informed by submitting regular reports and updates.
  • Continuously develop initiatives that are customer centric (merchants) by representing the voice of the customer in all initiatives with the aim of improving lives.

Yêu cầu công việc:

  • Min 2 years of experience in Sales, Key Account Management or Business Development (B2B is preferable).
  • Demonstrate strong track record in project management and managing internal/external stakeholders both locally and regionally.
  • Proven ability to blend business, strategy, operations, finance and legal concepts to lead complex, multifaceted, win-win deals.
  • Strong written and verbal communication skills
  • Proven ability to work independently and effectively.
  • Strong code of ethics and sound business judgment.
  • Relevant BA/BS/BEng degree.
  • Proactive and professional business etiquette.
  • Good communication, presentation and negotiation skills.
  • Creative and strong initiative.
  • Results- and numbers-oriented; data-driven.
  • Growth-Mindset.

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