Account Manager

2 weeks ago

Hanoi Capital Region, Vietnam Rikkeisoft Full time $60,000 - $80,000 per year

1. About Rikkeisoft

Rikkeisoft is one of the leading IT companies in Vietnam, specializing in software outsourcing, digital transformation, AI & IoT with over 2,000 employees. With offices in Japan, the US, and Vietnam, we have served more than 500 global clients. As an Account Manager, you will directly work with Japanese clients, acting as a key bridge between customers and the delivery team, while driving revenue growth from strategic accounts.

2. Key Responsibilities

  • Manage and strengthen relationships with Japanese clients, ensuring satisfaction and long-term partnerships.

  • Fluent in Japanese to conduct direct communication and negotiations with clients, bridging cultural and linguistic gaps.

  • Identify cross-selling and upselling opportunities within existing accounts by providing tailored value propositions.

  • Oversee the full contract lifecycle: quotations, proposals, negotiations, signing, and implementation monitoring.

  • Coordinate and supervise projects with the Delivery team, ensuring quality, timeline, and budget commitments.

  • Contribute to revenue forecasting and prepare regular business performance reports.

  • Analyze market trends and competitors to propose strategies for developing the Japanese market.

  • Support Rikkeisoft's brand and reputation in markets through seminars, events, and business matching activities.

3. Qualifications

  • Bachelor's degree in Business, IT, Languages, Management, or related fields.

  • 1–3 years of experience in Account Management, Business Development, or similar roles (IT outsourcing/IT services preferred).

  • Languages: Japanese fluency (equivalent to JLPT N1 or strong N2).

  • English at business communication level.

  • Strong understanding of the Japanese market and business culture is a big advantage.

  • Excellent client relationship management, negotiation, and presentation skills.

  • Strong planning, organizational, and multi-project management abilities.

  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with CRM tools (HubSpot/Salesforce) is a plus.

  • Proactive, responsible, result-oriented, and willing to travel to Japan when required.

4. Benefits

  • Competitive salary + sales commission based on business performance.

  • Direct collaboration with Japanese clients and involvement in large-scale IT projects.

  • Clear career path toward Senior Account Manager or Business Director.

  • Benefits package: social insurance, health insurance, holiday bonuses, company trips, professional training.

  • Professional, global, and dynamic working environment.

5. How to Apply

Please send your CV in Japanese or English to:

Email subject: [Account Manager JP Market] – Full Name

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