Strategic Account Director

2 weeks ago

Hanoi, Hanoi, Vietnam Aloha Consulting Group Full time $900,000 - $1,200,000 per year

ACG_3230_JOB

Our client is a technology company in Vietnam, seeking experienced professionals to join their firm.

Business Growth & Account Development
  • Proactively identify, qualify, and cultivate new business opportunities across both existing and new client accounts, expanding end-to-end engagement across technology, operations, and innovation.
  • Partner with company's sales and technology teams to shape, pursue, and close strategic deals from initial idea through to signed contract.
  • Oversee account P&L, commercial terms, and governance structures to safeguard account profitability and client satisfaction.
  • Convert client feedback and market insights into concrete account development plans, driving upsell and cross-sell of company solutions and services.
Client Relationship Management
  • Establish and maintain strong, trusted relationships with senior stakeholders, acting as the primary executive contact for strategic initiatives.
  • Build an in-depth understanding of each client's business model, technology stack, and transformation roadmap to position company as a long-term strategic advisor.
  • Lead structured client engagement routines (weekly/biweekly check-ins, quarterly business reviews) to secure alignment, measure satisfaction, and unlock new growth opportunities.
Partnership & Ecosystem Enablement
  • Orchestrate local collaboration with company's key cloud and partners, enabling joint sales and joint delivery motions across enterprise and corporate clients.
  • Own the creation and execution of Joint Strategic Partner Business Plans, including quarterly performance reviews focused on revenue acceleration and partnership outcomes.
  • Develop and nurture strong working relationships with partner account managers, sales leaders, and solution architects to increase visibility and prioritization of company-led initiatives in the partner ecosystem.
Collaboration & Leadership
  • Coordinate closely with global company delivery and engineering teams to ensure high-quality execution and on-time delivery of client programs.
  • Provide thought leadership on emerging technology trends and their implications for financial services clients.
  • Represent company at industry conferences, partner forums, and market-facing events to reinforce brand awareness and elevate company's presence in Vietnam and the wider APAC region.
Requirements
  • Minimum 8 years' experience in strategic account management, enterprise sales, or senior IT leadership roles within financial services or technology consulting.
  • Demonstrated ability to build, grow, and oversee large, complex client portfolios while delivering major technology transformation initiatives.
  • Solid knowledge of digital transformation, cloud migration, digital banking solutions, and blockchain/distributed ledger technologies.
  • Proven history of designing and executing strategic account strategies and consistently meeting or exceeding revenue targets.
  • Outstanding relationship-building, negotiation, and communication capabilities, with a track record of working directly with C-level stakeholders (CIO, CTO, COO, etc.).
  • Strategic, yet hands-on, mindset; able to work independently and effectively in a dynamic, entrepreneurial environment.
  • Fluent in English and Vietnamese.
  • An existing network across Tier 1 financial institutions in Vietnam is a strong advantage.
Contact: Thao Phan  
Due to the immense number of applications, only shortlisted candidates will be contacted.

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