Customer Service Staff
5 days ago
Mô tả công việc:
(Mức lương: Thỏa thuận)
Handling customer daily operations (credit and non-credit transactions), including contacting customers, collecting their applications, document checking (in accordance with requirements from local regulations & internal rules), deal confirming, instructing to other operation departments…
Handling customer onboarding, information change, account closure (account opening, account documentation & agreements...)
Controlling document due dates, transaction due date for non – credit (fixed deposit…) and credit transactions (loan, trade loan…), including checking customer's cash-flows/ account balance for repayment...
Cooperating with other teams, departments (Compliance, Legal dept…) to get advice on customer's transactions and providing appropriate replies to customers and/or Relationship Managers.
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
Premium healthcare plan for staff and their family
min 17 Annual Leave per Year
Emloyees are provided many various training programs
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
University degree in finance, banking, or economics with at least 1 year - experience in the banking industry. Having knowledge of local regulations, banking products is preferable.
- Good command of English
- Good skill in time management, communication and negotiation in both English & Vietnamese
- Detail orientated, accurate, multi-tasking, solution-oriented and self-motivated
- Ability to work independently and effectively in a team, cooperative & supportive of others
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Dịch Vụ Khách Hàng
Đại Học
Không yêu cầu
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