Customer Service

About the RoleWe are looking for a Customer Service Specialist with experience in handling customer concerns related to electronic products. The ideal candidate must be able to communicate in Chinese and be passionate about delivering excellent customer experiences.Job Responsibilities:Manage buyer communications, accurately respond to customer inquiries and...

Salary: usd/month + performance bonusLocation: HCMC, working remotely until the office is set upJob Responsibilities:1.Manage buyer conversations, accurately handle customer inquiries and complaints. Provide user-centric solutions to enhance customer satisfaction and trust in UGREEN.2.Promptly address and follow up on customer issues. Perform statistical...

Company DescriptionKhai Hoan Land Real Estate Group is among Vietnam's leading real estate corporations, providing a wide range of services including distribution, investment, project development, and talent training. With a strong business strategy and comprehensive network, the company builds world-class real estate projects while fostering a creative,...

Company DescriptionCapella Holdings is a dynamic business group specializing in premium event services, hospitality, and lifestyle experiences. With a portfolio of distinctive brands such as Capella Gallery Hall, Riverside Palace, Chloe Gallery, and others, we are committed to delivering excellence in customer experience and setting new standards in...

Job DescriptionDirectly deal with customer on complex complaints that L1 cannot handle.Directly handle the task of L1 Frontline when inflow a lot and on campaign days. Willing to learn new things and adapt to the new environment quickly.Take high responsibility for serving customers by wow Customer Service.Get new initiatives to improve processes, daily...

JOB DESCRIPTIONPrimary Objectives• Monitor/ Observe customer service activities national wide including Customer Service team and Call center team and report to direct Manager monthly.• Simplify process, procedures to enhance service quality to bring the best customer experience.Main responsibilities1. Customer Services Operations:• Review all current...

Job Salary Range: /monthRequirement:• 2–5 years of experience in the premium service industry (preferably in dentistry, healthcare, spa, hospitality, or aesthetics).• Deep understanding of Vietnamese customer behavior and psychology in the mid- to high-end segment.• Proven ability to develop and implement service processes, train teams, and handle...

About The TeamThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations...

Company DescriptionKhai Hoan Land is one of Vietnam's leading real estate corporations, renowned for providing comprehensive services including property distribution, investment, project development, and talent training. With a strong nationwide network and a robust business strategy, Khai Hoan Land creates world-class real estate projects while fostering a...

ACG_3137_JOBOur client is a leading logistic institution in Vietnam that is looking for a qualified candidate to join their firm.Team Leadership: Delegate responsibilities, track team performance, and mentor Customer Service staff to maintain high productivity and service quality. Quality Control of Service: Oversee booking operations, cargo tracking,...