Head of Customer Service

JOB DESCRIPTIONPrimary Objectives• Monitor/ Observe customer service activities national wide including Customer Service team and Call center team and report to direct Manager monthly.• Simplify process, procedures to enhance service quality to bring the best customer experience.Main responsibilities1. Customer Services Operations:• Review all current...

Job title: Manager – Customer Service and DocumentationDepartment - Customer Service and DocumentationDirect reports - Managing DirectorLocation- VietnamJob purposeThe Customer Service and Documentation Manager is responsible for managing the overall activities of the Import and Export Documentation and Customer Service Desk and all the relevant...

Location:Tan Binh District, HCMCWorking Hours:44 hours/week (rotational shifts), 1.5 days off weeklyReports to:Vietnam Operations ManagerPURPOSE AND SCOPE OF ROLEThe English Care Executive role is to manage customer expectations, to ensure that all problems / questions of the ESP clients are quickly and proactively resolved and to assist the Operations...

NƠI LÀM VIỆCHồ Chí Minh (Quận Phú Nhuận)CẤP BẬCPhó Giám đốcHÌNH THỨCNhân viên chính thứcBẰNG CẤPĐại họcKINH NGHIỆM8 - 10 NămMỨC LƯƠNGLương thỏa thuậnNGÀNH NGHỀBán lẻ / Bán sỉ, Bán hàng / Kinh doanh, Tiếp thịPHÒNG BANMARKETING - RETAIL MARKETING - TRUYỀN THÔNG & ĐỐI NGOẠIHẠN CHÓT...

Mô tả công việc:(Mức lương: Thỏa thuận)Communicate directly with overseas customers and head office.Receive POs from the customers and closely work with factories for the best delivery schedule to satisfy customer requirements.Organize workflow to meet customer deadlines.Ensure that all customer orders/requests, production changes are updated...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

Overview:RMIT University CommitmentRMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work.  All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students.  Staff have a...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

We are currently inviting aHead of Warranty Service Departmentto join our growing manufacturing team in our newly established facility inVĩnh Lộc 2 Industrial Zone Park, Mỹ Yên, Tây Ninh (Formerly Bến Lức, Long An).Candidates will work in HCM office temporarily until January 2026. Shuttle bus is provided from HCM to the factory.Report...

About the RoleWe are looking for a Customer Service Specialist with experience in handling customer concerns related to electronic products. The ideal candidate must be able to communicate in Chinese and be passionate about delivering excellent customer experiences.Job Responsibilities:Manage buyer communications, accurately respond to customer inquiries and...