Partner Operations Executive
7 days ago
Our client – a global leader in
cross-border financial technology
– is seeking a detail-oriented and relationship-driven
Partner Development Representative (PDR)
to join their APAC Reseller Program. In this role, you will support a high-impact global initiative designed to scale customer acquisition, retention, and engagement through strategic reseller partnerships.
Work location
: HCMC
(Hybrid model is applied)
Work hour:
Mon to Fri, 9AM - 6PM
Salary & benefits:
Open to negotiate.
Responsibilities:
Reseller Onboarding & Enablement
- Support onboarding and documentation of new resellers based on defined qualification criteria.
- Coordinate training delivery, sales toolkit access, and system setup.
Operations and Process Support
- Manage partner lead qualification workflows, approval status communication, and system updates.
- Monitor lead lifecycle and support smooth handovers to internal teams.
Reporting & Data Management
- Maintain performance trackers and reporting dashboards for active reseller accounts.
- Support internal reporting needs and partner review meetings.
Stakeholder Communication
- Serve as day-to-day operational contact for resellers.
- Collaborate with internal teams to resolve blockers and improve processes
Requirements:
- 2–4
years of experience in partnerships, sales operations, or customer success roles. - Proficiency in
CRM
tools (e.g., Salesforce), Excel, and reporting dashboards. - Strong organizational and communication skills.
- Exposure to affiliate, reseller, or B2B SaaS models preferred
- Fluent in
English, Japanese and/or Korean
.
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