Commercial Specialist

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam UrBox - Digital Rewards & Loyalty Solution Full time ₫6,000,000 - ₫12,000,000 per year

Location: Ho Chi Minh

Expired date: 13/11/2025

Team: Commercial

About Urbox
UrBox is Vietnam's leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.

UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.

Key Responsibilities

  • Business Development (BD)
  • Work directly with card schemes (Visa, Mastercard, etc.) and banks to design and implement promotional or loyalty programs for international cardholders in Vietnam and overseas.
  • Collaborate with partners to develop new partnership models, propose ideas to enhance cardholder engagement and benefit offerings.
  • Monitor program performance and prepare regular reports on active cards, spending volume, transactions, and marketing results.
  • Merchant Acquisition
  • Identify and approach potential merchants (domestic and international) to join loyalty and reward programs.
  • Negotiate and finalize partnership terms, ensuring alignment with both partner and company objectives.
  • Build relationships with global voucher providers and merchants to expand UrBox's gift and reward inventory.
  • Support issue resolution for merchant and customer complaints related to benefits or redemption activities.
  • Project Management
  • Coordinate with internal teams (Finance, Accounting, Product, and Technology) to ensure smooth program setup and technical implementation.
  • Monitor project P&L, ensuring financial performance meets business expectations.
  • Manage project timelines, deliverables, and ensure partner requirements are met on schedule.

Requirements
Education:
Bachelor's degree in Business Administration, Marketing, Economics, Finance, or related fields.

2nd language ability:
English proficiency equivalent to IELTS 6.5 or higher.

Related Experiences

  • 3 years of experience in Partnership Management, Business Development, or Project Management — preferably in banking, fintech, loyalty, or e-commerce sectors.
  • Experience in technical project management.
  • At least 2 years' experience in vouchers, loyalty, or card-related fields.

Essential capabilities:
Strong communication, negotiation, presentation, and reporting skills.

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