Operations Support

1 week ago

Ho Chi Minh City, Ho Chi Minh, Vietnam PERSOL APAC Full time ₫900,000 - ₫1,200,000 per year

Position:
Operations Personnel (Operations Support) -
4-month contract

Location:
Nguyen Hue Street, Sai Gon Ward, Ho Chi Minh

Working time:
8:30 AM – 5:30 PM, Monday – Friday

Duration:
~4 months
(20/10/2025 to 13/03/2026)

Descriptions:

  • Responsible for the timely and accurate production of all Funds Transfer (FT) products and services for all existing and developmental clients
  • To ensure timely and orderly delivery of incoming and outgoing remittances. To follow up with investigation cases/pending transactions and avoid any unnecessary delay in processing such pending items
  • To vet supporting documents of payment instructions to ensure full compliance with established law, policies, regulations, and procedures, State Bank of Vietnam, and the Vietnam Government. To file supporting documents properly (both soft copy and hard copy).
  • To ensure that all internal and external regulations are complied with and that all credit risks assumed are properly authorized.
  • To ensure that all transactions are processed accurately within the agreed TAT
  • To strictly comply with internal policies/local regulations on FX Control/AML/Sanctions.
  • To verify customer signatures against authorized signatories, to call back, and to obtain confirmation from customers of payment instructions if required
  • To ensure the bank tariffs applied to payment instructions are accurate
  • To prepare daily reports and monthly operations reports as required by the Team Leader.
  • To conduct EOD reconciliation to make sure all payment instructions received before the cut-off time are processed the same day. To report immediately to the unit head if there is any missing items or processing failures for investigation and solution.
  • To take responsibility for pending documents by keeping those documents/payment instructions in control, properly logging pending documents, and following up with stakeholders to obtain the documents by the deadline.
  • To back up others in Processing Teams in the unit as and when required.
  • To perform UAT testing, COB testing
  • To perform other tasks as assigned by and under the supervision of the team head/Unit Head from time to time

Requirements

  • Bachelor's degree in
    Finance, Banking, Accounting, Economics
    , or related fields.
  • From 2 years of experience
    in
    Funds Transfer, Payments Operations, or Remittance processing
    within a
    banking or financial institution
    .
  • Solid understanding of
    banking operations
    ,
    payment systems
    , and
    remittance procedures
    (local and international).
  • Hands-on experience in
    document verification
    ,
    signature validation
    , and managing
    pending/investigation cases
    .
  • Proficient in
    MS Office applications
    , especially
    Excel
    and
    Word
    .
  • Good
    English communication skills
    , both written and verbal.
  • Strong sense of
    responsibility
    ,
    integrity
    , and
    teamwork
    ; able to work independently under tight deadlines.

Contact:

  • Mail:
  • SDT/Zalo: Ms. Mai)

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