receptionist cum admin

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam COBI GROUP Full time ₫18,000,000 - ₫36,000,000 per year

JOB DESCRIPTION:

·      Deliver high-standard customer service and face-to-face support.

·      Represent COBI Towers & COBI Work with a proactive, professional, and service-oriented image.

·      Keep the reception area clean and tidy; maintain neat uniform and professional appearance.

·      Greet visitors in person and by phone in a polite and friendly manner.

·      Record and monitor visitor entry when required.

·      Receive service requests/complaints from tenants and forward them promptly to relevant teams.

·      Document tasks, follow up, and ensure smooth progress and completion.

·      Adhere to building security policies and procedures.

·      Receive and dispatch mail/parcels and update the mail log.

·      Identify and respond proactively to tenants' and visitors' needs.

·      Support office/phone setup and administrative requests for members.

·      Assist in preparing member events and community activities.

·      Handle administrative, secretarial, mail and delivery tasks as requested.

·      Manage member check-in and check-out procedures.

·      Answer phone calls professionally and efficiently.

·      Coordinate with IT for basic on-site technical issues.

·      Maintain relationships with vendors to support operations and member experience.

·      Identify upselling and cross-selling opportunities to increase revenue.

·      Support the regional operations team in improving efficiency and productivity.

  • Perform other duties assigned by the Property Manager/General Manager.

REQUIREMENTS:

·      Demonstrate good verbal and written English skills. (Mandarin is acceptable).

·      Demonstrate good communication skills.

·      Have a teamwork spirit and strong work ethics.

·      Possess an ability to work in a fast-paced, dynamic team environment.

·      Be willing to learn new functions, procedures and recognize opportunities to improve.

·      Ability to prioritize, planning skills, well-organized, multitasking.

·      Presentation skills, Complaint handling skills.

·      Ability to analyze situations, evaluate alternatives and come up with workable solutions.

·      Be Creative, enthusiastic, responsible and "can-do" attitude.

SALARY:
NEGOTIATE (MINIMUM GROSS)

BENEFITS:

·      Meal allowance: 50,000 VND/day; transportation allowance, attendance bonus, tuition support for employees' children, and foreign language tuition support for employees.

·      Participation in overseas exhibitions/research programs and Korea company trip programs (for outstanding employees).

· th-month salary, holiday/festival/wedding/funeral gifts or cash, annual leave, monthly allowances, full-salary social insurance, and a self-service snack and tea bar.

·      Annual health check-up (for employees with more than one year of service).

·      Employee discount privileges for all products of COBI GROUP.

OTHER INFOMATION:

·      Time to work:

ü Shift A: 7:00 - 15:30

ü Shift B: 8:00 - 16:30

ü Shift C: 9:30 - 18:00

ü Shift D: 11:30 - 20:00

ü From Mon to Sun (1 day off/week)

·      Location: 16Fl, Cobi Tower II, 2-4 street 8, Tan My Ward, HCMC.

Contact: or email

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