QA Analyst, Apparel

ABOUT THE BRAND

Make The Turn

At
Callaway Golf Company
, it's all about progress, innovation, and pushing boundaries. We embrace new ideas, constantly improve, and reshape the game with every step. As a leader in premium golf equipment and active lifestyle products, we're passionate about making a lasting impact. We dare to be great while acting with integrity and respect, staying hungry yet humble. Above all, we create an awesome place to work, have fun, and make golf enjoyable for everyone.

Our company is a blend of experience and diverse backgrounds, and together we loo to move the game forward, and we want top-notch candidate to join us in that mission.

By joining us, you also join part of the portfolio of brands within Topgolf Callaway Brands,

an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour ("WGT"). "Modern Golf" is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit

In the same spirit, Callaway Golf Vietnam is currently recruiting a
Quality Assurance Analyst
located in
Ho Chi Minh City, Vietnam
.

ROLES AND RESPONSIBILITIES

Under direct supervision, the Quality Assurance Analyst is responsible for ensuring that all products, materials, and production processes meet established quality standards and brand specifications. Incumbent will collaborate with cross-functional teams to detect, report, and correct defects or inconsistencies, helping to maintain and enhance the reputation of our brand.

This position will assist in creating reports on all findings to the QA Head/Supervisor or Head Quarter members as requested. Additional activities include new assignments to support QA initiatives and assisting the QA Head and Supervisor in root cause analysis and corrective action for routine and non-routine problems.

Product:

• Permanent on-site control quality output throughout product review meeting, inline inspection and final inspection for sample and bulk orders base on given quality requirements.
• Identify quality issues and work with cross-functional teams to investigate root causes and implement corrective actions with factories
• Identifying, organizing, and summarizing evidence to support conclusions about compliance with standards (such as PCPs) to QA Head and Supervisor.
• Maintain accurate and complete quality records, inspection reports, and non-conformance reports.
• Be responsible for the data collection, reporting and analysis of defects.
• Participate in development stages (Proto, SMS, PPM,..) to support in product risk mitigation.
• Manage the maintenance & updates of product quality standards, documentation, and physical samples.

Process:

• Monitor production processes to ensure compliance with the brand standards.
• Participate or implement routine quality process audits to assess quality system risks of factories and follow-up with their CAP.
• Train and validate factory inspectors (CFA) & follow-up their performance.
• Liaise with his/her supervisor and Headquarter, monitor vendors/factories' performance through analysis of statistical data. Work out corrective action plan for immediate improvement.

Problem-Solving tasks:

• Work closely with Sourcing/Development/Engineer teams to resolve quality issues and implement improvements.
• Participate in process improvements, internal and external.
• Assist with customer complaint investigations and provide feedback to relevant departments.

Team missions:

• Contribute to the continuous improvement of QA processes and procedures
• Assist in training/coaching other team members in process/product audit methods, skills, and knowledge.
• Support QA Leaders on data collecting, data entry, and data analysis.
• Maintain accurate and in-time daily inspection data into the relevant quality systems.
• Assist management in other related projects as requested.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Mininum 5 years professional experience in a comparable position
• Diploma in textile or clothing studies.
• Strong technical product knowledge (apparel quality/development, testing, paper pattern, size grading, fit, garment construction & production, etc.).
• Proficiency in production and quality processes.
• Strong experience with assessing product quality and the capabilities of vendors.
• Organized and diligent work habits.
• High degree of flexibility and good communication with internal / external business partners.
• Good command of spoken and written English.
• Proficient in Microsoft Office.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a designated professional office workstation and environment.
• Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.
• Travel frequently domestically and internationally.

DE&I and EEOC:

Inclusion & Diversity:
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we're looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY