IT Business Analyst
3 days ago
Location: Business Bay, Dubai | Employment: Full-time | Industry: E-Commerce/Gaming
We are looking for a detail-oriented and business-savvy Business Analyst (BA) to join our E-commerce product team. In this role, you will act as the bridge between business stakeholders, product managers, and technical teams to deliver data-driven insights and shape impactful digital experiences for millions of users.
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What You'll Be Doing- Collaborate with product managers and business teams to gather, analyze, and document product requirements.
- Translate business needs into clear, actionable user stories and functional specifications.
- Work closely with engineering teams to ensure proper understanding and implementation of product requirements.
- Conduct competitor and market research to identify trends and propose product improvements.
- Analyze user behavior and transaction data to evaluate product performance and suggest optimizations.
- Support the QA team during UAT (User Acceptance Testing) to ensure business requirements are met.
- Facilitate workshops, sprint planning, and backlog grooming sessions with cross-functional teams.
- Continuously improve documentation processes and internal workflows.
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What We're Looking For- 5+ years of experience as a Business Analyst in a tech/product or E-commerce company.
- Strong understanding of E-commerce platforms, online shopping workflows, and customer journey optimization.
- Excellent analytical and problem-solving skills.
- Proficiency in writing clear and concise documentation (BRD, PRD, user flows, etc.).
- Experience with tools such as Jira, Confluence, Figma, or similar.
- Strong communication skills able to interface with both technical and non-technical stakeholders.
- Knowledge of SQL or analytics tools (e.g., Google Analytics, Mixpanel) is a plus.
- Fluent in English (written and spoken).
- Nice to Have
- Experience working in Agile/Scrum environments.
- Background in UX research or product analytics.
- Familiarity with marketplace platforms or multi-vendor E-commerce systems.
What You'll Get:
- Competitive & open salary range, based on your true capability not just your title
- Hybrid working & flexible hours
- Home visit benefit 2 flight tickets/year to reunite with your family
- Living Allowances support covering approximately 80% of living costs
- 1-year working visa and health insurance provided.
- Multinational team with members from 16 countries, diverse yet supportive
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Recruitment Process:- HR Interview
- Take Home Assignment
- Technical Interview
- Background Check
- Offer
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