PMO Assistant

The role of the PMO Assistant (Project Management Office Assistant) is to support day-to-day operations of the Project Management Office and ensure excellent PMO process adherence.

The PMO Assistant will be reporting to PMO Manager and responsible for, but not limited to:

Coordinate PMO activities

• Manage Project resource data, ensure that the data is kept updated daily
• Prepare reports, documents and business presentations
• Organize PMO meetings, events, trainings and exams; actively follow up with decisions/ action plan when applicable
• Resources planning: providing visibility into resources allocation, resource availability.
• Support to enforce adherence of PMO processes and procedures, ensure projects comply company governance policies.

Support Sales/Presales functions

• Main contact point for Presales/Sales Support: assisting Sales team in preparing proposals, RFP/RFI, bid documents, providing project estimations, case studies,...
• Create and file contracts, proposals and estimations. Create/Manage contracts, project documents, ...
• Manage/Update employee resumes and certificates.

Support and Control Delivery Managers, Project Managers in project execution

• Ensure profitability of projects and timely resolutions of issues/risks
• Ensure high-quality delivery to customers
• Handle communication and escalations
• Provide needed project administration such as time reports, project documents, project reports.

Support and Control Service Manager, Team Lead in day‑to‑day service operations

• Own scheduling, task tracking, documentation, and coordination across engineering, development teams, and on‑call teams
• Support continuous service reviews, performance reporting; recommend and help implement adjustments to improve service reliability

Provide accurate information and data for invoicing

Actively take part in Company activities to contribute building up Niteco's culture

Do other ad-hoc tasks as required.

• University Bachelor's degree
• Excellent business English in all four skills: speaking, listening, writing, reading
• Excellent interpersonal skills to work effectively across functional teams and multinational stakeholders
• Approximate 1 year of experience working in a multinational environment is a must.
• Experience working in IT industry is a big plus
• Outstanding organizational skills couple with a good ability to work well in a team
• Capability to work on multiple tasks at one time while maintaining high quality standards
• High sense of responsibility and confidentiality
• Great attention to details with a process-driven approach.
• Proactive and take initiatives
• Nice to have: Experience in 24/7/shift based environments or AMS settings; familiarity with SLAs, incident/change/problem management.

• Attractive salary with bi-yearly review, 13th-month bonus, performance bonus, public holiday bonuses, birthday gift, employee service awards from 3 years up to $1,000
• A clear career path with proper training courses, workshops, fully sponsored certificate exams
• Extensive AON health insurance (during labor contract) and accident insurance (during probation) in addition to the state-mandated health insurance
• Professional, flexible & dynamic working environment with colleagues of different nationalities that is open-minded, creative, supportive, friendly, and encouraging
• Regular communication from Management on the company's strategy, development plan, and new opportunities for employees
• Opportunities to join global technical conferences
• Bright working space with modern facilities including the newest software
• Employees and families are engaged and taken care of by the company via Trade Union activities
• Summer -kick off at 5-star resort
• Sports & cultural activities all year around to strengthen both your physical & mental health
• NICEF - our own Charity program where our employees raise funds and help people with difficulties in Vietnam.