Senior Inside Sales Specialist

**Responsibilities**:

- Drive monthly/quarterly sales and margin targets
- Build excellent customer relationships through proactive engagement and demonstrable specialist product knowledge
- Develop relationships with key internal and external contacts
- Develop and execute account plans to maintain and grow customer base, in conjunction with a Field Sales Executive or Business Development Manager
- Plan outbound calls to customers to generate new business opportunities
- Perform active inbound selling
- Build accurate and timely quotations to customers
- Generate and own a pipeline of deals
- Manage backorder expectations and reporting for customers
- Maintain and provide accurate information to Customer Relationship Management (CRM) system
- Provide, sell and negotiate product information, pricing, special offers and promotions
- Ensure Service Level Agreement (SLAs) with customers are satisfactory
- Attain Key Performance Indicators (KPIs) such as daily talk time, outbound calls, renewal rates and switch rates

**Knowledge, Skills and Experience**:

- Minimum 3 years of relevant experience in IT systems for quotation, order entry, customer relationship management
- Be able to close deals.
- Good at collaborating with internally (finance, operation, pre-sales, marketing...) and externally (with vendors, partners, customers)
- IT industry knowledge would be desirable but not essential
- Working knowledge of Microsoft Word, Excel, Outlook
- Good understanding of sales processes
- Ability to plan and prioritize
- Results-oriented
- Strong oral and written communication skills
- Demonstrated ability to build relationship
- Comfortable with numbers
- Meticulous

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.