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Senior Product Specialist
2 weeks ago
Hồ Chí Minh
Full-time
The opportunity is not only for experienced Product guys but also open for BAs/Developers who thirst for challenging yet rewarding achievements and ready to shift their careers to Product roles.
As a Senior Product Specialist, you will be part of a cross-functional team to help innovate and execute product initiatives. The Senior Product Specialist might expect to deal with constant challenges and ever-changing priorities. Yet this role offers the chance to realize ideas that matter to businesses in Vietnam, from established enterprises to promising SMEs.
**What you will do**:
- Responsible for implementing, optimizing, and managing features & products that empower businesses to effectively utilize the platform, on a large scale: manage & leverage business assets, business usage, CRM, enhance automation & bot...;
- Drive the product development process, from ideation, and visible working plan, to launch and continuous improvement;
- Monitor & identify customer needs and business opportunities to enhance the overall customer satisfaction;
- Conduct market & competitors research to decide proper actions;
- Collaborate with other stakeholders and cross-functional teams: developers, operations, business intelligence, business development to ensure the success of goals;
- Support key accounts/ partners in system integration solutions.
**What you will need**:
- At least 3 years of experience in product development. Be familiar with working processes and tools in domain;
- Strong analytical & problem-solving skills with an innovative mindset;
- Experience in communication platform, integration, or/and automation will be a big plus;
- Good communication and collaboration skills;
- Good English skills: writing & speaking (we work with businesses from other countries).
