Director of Sales

4 days ago

Hanoi, Vietnam Hyatt Regency West Hanoi Full time

Summary

**Purpose**:
To direct, coordinate train and supervise the Rooms Sales team to ensure achievement of budgeted room and event revenues across all market segments. Priority is to ensure that the hotel will be the leader for revenue yield in the 5 star category.

**Key Responsibilities**:
You will pave the way for generating new business, and leverage on Hyatt Gold Passport to encourage loyal Hyatt guests to enjoy the grand life. You will ensure that rooms revenue is within expectation, maximize revenue and profits, and drive hotel's positive performance in the marketplace. You will lead an inspired sales team composed of an Associate Director of Sales, Sales Managers, Executives and Coordinators.

You will have a progressive hotel sales experience gained from a large scale five star hotel, possess unparalleled selling skills and negotiating skills. You will be proficient in the use of hotel sales systems and tools, able to train and coach team members and monitor the process of sending referrals, setting traces and profiling accounts. At the same time, you will have well developed network of RFP accounts and multi-national companies and can demonstrate how to handle high-end luxury travel accounts or consortia. Your strong leadership skills and organizational skills will enhance your innate ability to tune into customer needs and wants to deliver Moments of More and allow our colleagues and guests experience the excitement of living the grand life.

**Qualifications**:
**Required Skills**:

- In-depth knowledge of sales principles and techniques
- Strong client management, problem solving and organization skills
- Effective communication and negotiation skills
- Strong knowledge of Hyatt products in respective market, rates and marketing programs
- Good PC/MS Office skills. Knowledge of Meeting Broker is advantageous
- Ability to develop strong relationships with customers' senior management
- Flexible working approach
- Display an understanding of market trends and customer needs.

**Qualifications**:

- Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
- University graduate with a degree in Marketing or Hospitality/Tourism management.
**What we need from you**:

- A confident communicator with strong interpersonal strong skills.
- Business language and tools acumen.
- Has a well developed network of local and international accounts.
**Experience**:

- Minimum 5-6 years of relevant experience in sales
- Minimum 2 years work experience as Director of Sales or Associate Director of Sales
- Establishes goals and objectives, sets performance targets and timely delivery of project
- Ability in report writing and strong presentation skills

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