Senior Officer, New Business

2 weeks ago


Hanoi, Vietnam FWD Insurance Full time

How far out of the box are you willing to step up? At FWD Vietnam we offer unique opportunities within the insurance industry that are supported by an attractive rewards and recognition scheme.

PURPOSE
- Underwriting NB, POS, reinsurer policies
- Incorporate with Sales Force to educate, support for sales process along with relevant stakeholders.
- Train fresh/new underwriter/NB
- Testing new products, enhance system
- Deliver expertise New business & Underwriting tasks through NBU process in term of effectively and customer-centricity, especially with VIP partner.

KEY ACCOUNTAIBILITIES
- To perform all NBU daily transactions in systems (NBO, LAS, AWPL, CCR )
- To train fresh/new underwriter/NB
- To give requirement for enhance system & testing.
- To conduct training to sales force on NBU guidelines and procedures.
- To create daily MIS report & data for managing pending ratio.
- Contribute to review/enhance process & system.
- To carry out ad-hoc tasks & take part in projects as assigned by line manager.

KEY PERFORMANCE INDICATORS
- Productivity, Issuance TAT, E2E TAT, Pending ratio
- Accuracy rate
- Testing, UAT result & timeline

EXTERNAL & INTERNAL CONTACTS
- All company functions
- Sales force
- Bank partners
- Panel doctors
- Policy delivery vendor

QUALIFICATIONS / EXPERIENCE
- At least 2 year experienced in life insurance new business & underwriting and/or claims;
- Medical doctor/ Medical UW/ Experience in life insurance with similar role is preferable

KNOWLEDGE & TECHNICAL SKILLS
- Proficient in English and Vietnamese
- Knowledgeable in computer software and skilful in computer system usage
- Strongly skilful in communications and negotiations
- Highly committed, well organized, pro-active, innovative, honest, integrity, thorough, persevere and diligent
- Able to deliver works under tight deadlines and heavy pressures
- Effective management skills is preferable



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