Admin Officer

**THE ROLE**:
**ACCOUNTABILITIES**:
The Administration Officer is accountable for the following ongoing set of results, which are required to continuously propose improvements from time to time, under close supervision of the Center Manager.

**1. Mekong Merchandising Store Management (Me-store)**: Responsible for operating Me-Store with extremely high-quality branded name products for Mekongers and guests:
Develop new products which speak to the needs of customers, creative, elegant
Work with vendors to produce new products with high quality, and on time
Initiate activities/newsletter to promote Restore products
Manage sales activities, internal transfer, and monthly inventory report

**2. Gift & design**:
**a) Gifting**: Ensure timely and thoughtfully gifts to express Mekong's appreciation to people who have contribution to Mekong's success.

**b) Working Anniversary Gift**: Prepare working anniversary gifts for team members to acknowledge their long-term commitment with Mekong.

**c) Deal Toy**: Ensure timely celebrate new investment of Mekong by having Deal Toys with the design aligned with relevant Deal Team.

**d) Poster Design**: Ensure all posters in Mekong are displayed suitably, which can reflect the intended messages.

**3. Vending Machine Management**: Responsible for operating Vending machine smoothly: diverse goods, beneficial for health, and fit the needs of customers.
Offer new products that are beneficial for health, meet the needs & bring wow to Mekongers
Inventory and re-fill as necessary
Inspecting and maintaining the machines to ensure they are in good working order and hygiene at all times
Work with vendor to repair or replace vending machines when needed
4. Reception
Ensure to always keep the receptionist warm and professional.
Warmly welcome guests, take guests to meeting rooms and serve water/coffee to guests.
Answer phone calls promptly (within 2 rings).
Deliver the Secretary's works (mail/newspaper/magazine delivery).

**5. Others**: In addition to the specific deliverables mentioned in each and every process and guidelines for each task, you also need to ensure:
All the payments/transactions are handled timely and correct.
Budget for all accountabilities is well built annually.
All the necessary information (contracts, agreements related to the domain in charge) is well-filed on the company's server.
All the processes & guidelines for each accountability are composed and updated timely.
Deliver expected results of any other accountabilities are assigned to you by your mentor from time to time.
WHAT YOU WILL NEED

**Working Experience**:
Has at least 4 - 6 years of working experience in 5* Hospitality/ Worldclass Facility/ Office Management
Have at least 2 years of purchasing or sourcing high-quality products.

**Ways of Being**:
**Customer services**: high standard of customer services, do and provide services based on customer needs and preferences.

**Very High standards Administrative**: high standard reception etiquette (warm and engaging with customers).
Detail-oriented, yet still organized around end results and intention
Open-minded to learn and try on new things
Inquisitive and Curious

**Skills**:
**Multi-tasking**: the ability to manage many and/or differing tasks and maintain productivity.
Excellent Project management skills including planning, and logistics management with the ability to meet deadlines
Strong communication in both English and Vietnamese, in both verbal and writing
Professional in using Microsoft Office (Word and Excel)
Negotiation