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Growth Team Leader

2 weeks ago

Ho Chi Minh City, Vietnam ITL Full time

**Marketing strategy & planning**
Duties and responsibilities include, but are not limited to:

- Set marketing objectives based on business objectives and align the objectives with Business Growth Manager.
- Build the overall marketing strategy with relevant campaigns and activities throughout the year to achieve marketing objectives.
- Develop your own work plan and manage the work plan of team members following the strategy.
- Report to the Business Growth Manager and BOD about the effectiveness of the overall marketing performance with insight and plan for further improvement.

**Content strategy & planning**
Duties and responsibilities include, but are not limited to:

- Synthesize insights from the target audience research and combine with the brand positioning to propose strategic content direction.
- Develop effective content strategy with detailed pillars and angles to deliver the main communication objective.
- Design detailed implementation plan with audiences, channels, PICs, and timeline.
- Report to the Business Growth Manager and BOD about the effectiveness of the overall marketing performance with insight and plan for further improvement.

**Customer satisfaction**
- Follow-up and Coordinate with related Departments to resolve incidents
- Maintain professional internal and external relationships that meet company core values.
- Proactively establish and maintain effective working team relationships with all departments

**Operation excellence**
Duties and responsibilities include, but are not limited to:

- Event management: Plan and organize events such as workshops and webinars for the potential clients.
- Social media management: Coordinate with content marketing executives to update contents for social channels including Facebook, LinkedIn, and Youtube; reply messages and comments on these channels following process and guidelines.
- Website management: Coordinate with content marketing executives to update contents for the website, optimize SEO and website performance in general.
- Others: Implement other marketing activities based on the strategy at each period.

**Human resource management**
Team Leadership & Management
- Build & manage a team of content marketers and general marketers.
- Coach & feedback to develop team members and maximize their potential.

**Responsibility**
- Main in-charge of all Digital/ Marketing planning.
- Main in-charge of team management (turn over/ back fill rate etc...).
- Main in-charge of External stake holders.

**Experience**
- At least 2 year experience as Marketing/ Digital/ Growth Manager, managing at least 2-3 people.
- Having a deep knowledge of B2B growth marketing, lead nurturing and having passion to grow further in this career path.
- Excellent communication skill, especially in the field of advertising and branding.
- Excellent planning, project management and time management skills.
- Experimental mindset with enthusiasm about self-challenging.
- Data-driven mindset with technical expertise to ensure the quality and accuracy of data; process, design, and present it in ways to map out customers’ insights in order to help the organization make better decisions.

**Skills & competency**
- Diploma/Degree in IT/Telecommunication field.
- Customer service skill
- English: Ability to communication

**Qualifications**
- Heath in good condition.
- A fast learner, ability to multi-task and work independently under high pressure
- Problem solving
- Experience in Digital Agency, E-commerce, B2B Platform or in a third party Logistics Company preferred.

**Special requirements - Working conditions & others**
- Willing to work overtime (out of office hours, weekend, break days) to finish tasks assigned
- Go to business trip as required
- Joining some other Projects as required

Location: 44 Truong Son, phuong 2, Tan Binh, HCM