Customer Service Officer

1 day ago


Ho Chi Minh City, Vietnam Công ty Cổ phần Giáo Dục English Town Full time

**Mô tả công việc**:
(Mức lương: 4 - 6 triệu VNĐ)
Ø Love to work in a 100% English practice environment and want to help others strengthen their English skill.

Ø Super hard-working and want to develop career path in education field.

Ø Want to become English Teacher in the future.

Ø Willing to learn and be able to work under high pressure.
- Provide good care and handle all kinds of feedback from students.
- Support students with problems that relate to their course and study progress.
- Review online 1:1 with students to help them in reviewing their knowledge.
- Arrange the class schedule for new & current students.
- Manage and work with students' data on ET’s CRM system.
- Make and test English practice game on Student’s App.
- Check and ensure the accuracy of lesson handouts’ content.
- Inform students of English Town’s regulations and changes coming from ET.
- Work side by side with other departments, especially Teacher Team and Operation Team to bring a great learning experience to students.
- Other tasks are assigned by the direct manager/ team leader.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Bán thời gian

**Quyền lợi được hưởng**:
Salary (gross): 25,000vnd-30,000/hour.

Working location: according to the company’s arrangement (D3, 10, 12, Tan Binh ).

Working time: Monday to Saturday (08:30 - 12:30, or 17:00 - 21:00).

BENEFITS:

- Meal allowance (1 meal/day).
- Parking allowance (if any).
- Customer service and soft skills training.
- Active and dynamic working environment.
- Opportunity to become full-time employee of the company.
- Chance to learn and become a specialist with CRM system.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Good at using English, want to use 100% English to communicate with both customers and colleagues all day.
- Be responsible with your work and team.
- Eager to learn and always want to improve yourself.
- Professional at work in both appearance and attitude.
- Self-motivated, disciplined, and result-oriented

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng

Trung cấp - Nghề
Không yêu cầu



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