Market Research Coordinator

Overview:
RMIT University Commitment
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- Why RMIT University Vietnam?
- Reputation and rankings - RMIT University
- RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website:- Your role
- Market Research Coordinator is a member of the Market Intelligence & Analytics department. The Coordinator will be the key support to the department and will perform all tasks related to setting up and monitoring interviews and focus groups, processing and analysing insights and data for qualitative and quantitative market research projects designed by the Market Research Manager and its regional needs throughout the Asia Pacific region including Vietnam, Cambodia, Laos, Thailand, Singapore, Korea and Japan. These tasks involve using various research methodologies and tools including focus groups (online and face to face), in-depth interviews, online surveys and many others depending on the nature of the project designs.
The Coordinator should be expected to be involved in day to day management of projects as well as providing supervisory input of other project team members.
The position is mainly based in HCM but the scope of work will cover both Vietnam and other regional markets such as Cambodia, Laos, Thailand, Singapore, Korea and Japan following school's direction.
- Reports to: Market Research Manager
- Key Accountabilities
- Collect, combine and develop qualitative/quantitative market research briefs from internal stakeholders- Take details of research enquiries from internal stakeholders/clients-
- Participate in discussions and achieve decision on most appropriate research design-
- Write a variety of proposals discussion with Market Research Manager-
- Develope creative and meaningful sample designs-
- Calculate relevant budgets and cost- Develop recruitment questionaire and related testing materials/concepts for market research projects
- Effectively implement both in house and outsourcing qualitative/quantitative projects- Participate in fieldwork observation, quality control and project progress management and relevant project meetings with external agencies for outsourcing projects.-
- Brief recruiters and prepare necessary documentation.-
- Monitoring recruitment progress on a day to day basis-
- Create and maintain the project job file if required-
- Daily client contact to relay progress reports and respond to client queries.-
- Update senior team on project progress.- Monitor and take note for in-depth interviews and focus group discussion, to provide insights and analysis and to report on feedback.
- Work effectively with internal stakeholders and external agencies/partners for relevant matters such as contract paper, quotation, invoicing, interview logistic arrangement, vendor selection and bidding and budgeting etc for research projects
- Provide professional support services for the department, including calendar management which encompasses all arrangements associated with organising internal and external meetings; travel arrangements domestically and internationally; other administrative tasks as required by the department
- Manage and track correspondence and documentation for the team ensuring that actions arising from correspondence and meetings to be completed in a timely and appropriate manner; use judgement to determine level of urgency, ensure the Manager or other relevant senior staff are made aware of matters that require their action. Follow up as required.
- Perform other duties as required by the Market Research Manager
- Key Selection Criteria- University degree in Marketing, Business or other relevant field.-
- At least three years of experience in relevant a similar marketing or market research related role.-
- Solid knowledge of marketing principles and concepts-
- Prior experience in market research is desirable although not essential.-
- Detail oriented and quality driven-
- Moderating capabilities, including strong ability to relate and communicate with people at all levels and an effective communication style.-
- A sound knowledge of internet search engines, databases and how to optimize searches-
- Good attitude and ability to work independently, as well as part of a team-
- Highly developed interpersonal, English and Vietnamese verbal and