Associate Customer Service

On behalf of our client, we are looking for a Senior Customer Service Associate for B2B non-voice support. Our client is a software provider and the job consists of doing 2nd line support to its clients. This is for a fixed schedule 40 hours per week, Monday - Friday setup, freelance and 100% remote. What we are looking for: - Great English skills - Solid...

**Mô tả công việc**: (Mức lương: Thỏa thuận) We are looking for a Customer Service & Marketplace Management Associate to support our daily operations on online marketplaces (Amazon, Otto, eBay, Kaufland, Temu, and others). You will handle customer inquiries, complaints, returns, replacement shipments, and maintain marketplace accounts to ensure...

**Bilingual Employee Service Center Specialist** **This is a remote job opportunity working for a US-based company.** Are you ready to join a fun and engaging workplace that encourages you to empower yourself and develop your career? Are you looking for a remote job where you can work from the comfort of your own home? Do you want a job where you can be...

**Essential Functions/Core Responsibilities** **Role will be based in KL Sentral, Malaysia** Salary offer : RM 4,200.00 (basic) - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide...

**Mô tả công việc**: (Mức lương: Thỏa thuận) WHAT WE NEED: - Verify the identities of customers by handling incoming documents according to established procedures. - Handle incoming and outgoing customer calls. - Manage customer inquiries effectively. - Represent the company professionally in all customer interactions, adhering to industry...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. VIP Lounge Management - Taking care of VIP customers to ensure customer satisfaction when using VIP Lounge - Providing and supporting information for VIP customers at VIP Lounge, ensuring the best conditions at VIP Lounge 2. Customer Service Management - Develop ideas to enhance customer’s...

**Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Customer Service Management Develop ideas to enhance customer’s satisfaction Resolve all customer queries and complaints Give proposal on the solution to prevent arising issues or complaints Research & making strategy to enhance the service quality for normal customers and VIP customers 2....

**Country**: Vietnam **Location**: VNM02: 16th Floor, Viet Tower, 1 Thai Ha Street, Trung Liet Ward, Dong Da District, Hanoi City **Summary** This position is for an entry-level professional in Customer Service who responds to customer calls, documents procedures, collects data, and provides information to customers to resolve issues. Escalates complex...

**Key Responsibilities**: - Respond to customer messages on Amazon/Etsy promptly in a professional, friendly, and helpful manner. - Handle complaints, order issues, and product inquiries by providing appropriate solutions to ensure customer satisfaction. - Maintain a positive, empathetic, and professional attitude at all times. - Record and update customer...

Customer Service Engineer As a Field Service Technician at Diebold Nixdorf, you're responsible for installing, debugging, and providing technical maintenance for product and component hardware and software, mainly on customer premises. You'll conduct scheduled inspection, cleaning, and other services and perform minor product repairs within your assigned...