Sales Operation Specialist
2 weeks ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Summary: Sales Operation Specialist is essential role for managing and ensuring the contract/ order, logistics and documentation necessary for the shipping of goods smoothly with excellent service to customers, to ensure our organization reaches the sales goals each year.
1/ Sales operation:
- Handle singed contract, purchase order from Business Development Department.
- Monitor shipment progress, logistics, tracking and reporting any delays or changes to the customer, ensure timely delivery and service.
- Communicate with other divisions/ departments: Supply Chain, Manufacturing, Quality Management, Logistics, etcto ensure smooth export operations.
- Maintain accurate records of forecast, shipments, inventory, and transactions.
- Provide excellent customer service to ensure customer satisfaction and repeat business.
- Perform other duties as assigned.
2/ Internal Operation:
- Identify opportunities for cost savings and process improvements in sales operations.
- Generate reports on export activity as needed.
- Keep accurate records of all transactions and maintain an organized filing system.
- Perform other duties as assigned.
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- 100% salary during probation period
- 13 paid annual leave days + paid birthday leave
- Participation in social insurance from probation period
- Group life/health insurance from official employment date
- Lunch allowance and 13th-month salary
- Working in a structured, professional, and compliance-focused environment
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
1.Education: Bachelor’s Degree of Economics, Business, International Trade or related field.
2.Experience:
- Experience in export field, preferably food and beverage sectors.
- Experience in a Sales Operations or similar role.
3. Knowledge, Skills, Abilities:
- 2+ years of experience.
- Fluent in English.
- Strong understanding of the sales process.
- Good communication skills, convey information clearly and precisely.
- Analytical skills to interpret sales data to make suggestions on how to improve the sales process.
- Problem solving skills.
- Organization and system skills, but enough flexibility to ensure excellent customer service.
- Experience working with different teams and departments to streamline onboarding and reporting.
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng,Xuất Nhập Khẩu
Trung cấp - Nghề
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