IT Global Business Support/ IT Application Support

_**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

As a member in Application Support team, you will work with us with following responsibilities but not limited: - Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident - Capitalize & document new knowledges/best practices in the proper support. Be...

Company DescriptionFor over 18 years, Serdao | Digital Services & 24/7 IT Support has been assisting clients with expertise, responsiveness, and commitment, ensuring seamless support across borders. With 90+ team members based in France and Vietnam, Serdao offers global coverage and a multilingual team. The company specializes in IT Support, Software...

**Bouygues Construction Information Technologies** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident - Capitalize & document new knowledges/best practices in the proper support. Be in charge as well about organizing in a dedicated library and inform the team - Ensure the quality of the provided...

Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident - Capitalize & document new knowledges/best practices in the proper support. Be in charge as well about organizing in a dedicated library and inform the team - Ensure the quality of the provided...

**Company Description** Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier, and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work...

_**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

_**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Duties and responsibilities include, but are not limited to: - To create preliminary study documents in terms of business functional area. - To create Gap analysis between new or change request and current system. - To follow up IT implementation in order to make in line with Business...