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Client Executive
2 weeks ago
**The Role**
- Perform standardised, high-volume operational activities to support both client & market-facing specialists across the end to end placement lifecycle for new business and renewals
- Provide internal coordination of activity required for managing client interactions and queries
- Provide operational support including but not limited to answer clients’ enquiries through direct line during office hours; support clients’ enquiries related to claim process; manage insured data; follow up client’s payment; collect and screen claim data; prepare data and documents prior to client’s meeting; and closely coordinate with the designated Account Managers to prepare documents as per client’s request
- Follow strictly standard compliance, along with any local procedures and policies
- Work closely with Deputy Head & Account Managers to resolve issues and identify opportunities for increasing the value of the service to the clients
- Other tasks assigned by the Company
**The Requirements**
- University degree
- Computer Literate, MS-Word, Excel, Power Point
- At least 02 years experience at B2B BD/Sales admin position for MNC, preferably insurance/service industry
- High integrity, Initiative and critical sense ownership
- Proactive, Strong customer management skills
- Client-oriented, innovative and critical sense
- Good presentation and negotiation skills
- Be able to work under high pressure
- Long-term commitment
- Fluent in English & Vietnamese
**Equal Opportunity Employer
